| Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews K Berezina, A Bilgihan, C Cobanoglu, F Okumus Journal of Hospitality Marketing & Management 25 (1), 1-24, 2016 | 805 | 2016 |
| Adoption of robots and service automation by tourism and hospitality companies SH Ivanov, C Webster, K Berezina Revista Turismo & Desenvolvimento 27 (28), 1501-1517, 2017 | 734 | 2017 |
| Progress on robotics in hospitality and tourism: a review of the literature S Ivanov, U Gretzel, K Berezina, M Sigala, C Webster Journal of Hospitality and Tourism Technology 10 (4), 489-521, 2019 | 439 | 2019 |
| The impact of information security breach on hotel guest perception of service quality, satisfaction, revisit intentions and word‐of‐mouth K Berezina, C Cobanoglu, BL Miller, FA Kwansa International journal of contemporary hospitality management 24 (7), 991-1010, 2012 | 266 | 2012 |
| Robots, artificial intelligence, and service automation in restaurants K Berezina, O Ciftci, C Cobanoglu Robots, artificial intelligence, and service automation in travel, tourism …, 2019 | 258 | 2019 |
| Comparing customer perceptions of hotel and peer-to-peer accommodation advantages and disadvantages H Birinci, K Berezina, C Cobanoglu International Journal of Contemporary Hospitality Management 30 (2), 1190-1210, 2018 | 248 | 2018 |
| Predicting satisfaction and intentions to use online food delivery: what really makes a difference? K Annaraud, K Berezina Journal of Foodservice Business Research 23 (4), 305-323, 2020 | 195 | 2020 |
| The impact of technology amenities on hotel guest overall satisfaction C Cobanoglu, K Berezina, ML Kasavana, M Erdem Journal of Quality Assurance in Hospitality & Tourism 12 (4), 272-288, 2011 | 175 | 2011 |
| The effect of hotel lobby design on booking intentions: An intergenerational examination L Nanu, F Ali, K Berezina, C Cobanoglu International Journal of Hospitality Management 89, 102530, 2020 | 101 | 2020 |
| Hospitality information technology: Learning how to use it.. Dubuque, IA: Kendall GR Collins, C Cobanoglu, A Bilgihan, K Berezina Hunt Publishing Co, 2017 | 85 | 2017 |
| Let’s face it: are customers ready for facial recognition technology at quick-service restaurants? O Ciftci, EKC Choi, K Berezina International Journal of Hospitality Management 95, 102941, 2021 | 67 | 2021 |
| Effect of personal innovativeness on technology adoption in hospitality and tourism: meta-analysis O Ciftci, K Berezina, M Kang Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021 | 66 | 2021 |
| The managerial flash sales dash: Is there advantage or disadvantage at the finish line? K Berezina, KJ Semrad, S Stepchenkova, C Cobanoglu International Journal of Hospitality Management 54, 12-24, 2016 | 49 | 2016 |
| The information technology (IT) skills of hospitality school graduates as perceived by hospitality professionals A Bilgihan, K Berezina, C Cobanoglu, F Okumus Journal of Teaching in Travel & Tourism 14 (4), 321-342, 2014 | 49 | 2014 |
| Robotics in tourism and hospitality S Ivanov, C Webster, K Berezina Handbook of e-Tourism, 1873-1899, 2022 | 45 | 2022 |
| The impact of Wi-Fi service in restaurants on customers' likelihood of return to a restaurant C Cobanoglu, A Bilgihan, KK Nusair, K Berezina Journal of Foodservice Business Research 15 (3), 285-299, 2012 | 45 | 2012 |
| Factors influencing cruise vacations: the impact of online reviews and environmental friendliness F Bahja, C Cobanoglu, K Berezina, C Lusby Tourism review 74 (3), 400-415, 2019 | 42 | 2019 |
| Are restaurant customers ready for tablet-based menus? N Suarez, K Berezina, W Yang, S Gordon International Journal of Contemporary Hospitality Management 31 (7), 2914-2932, 2019 | 39 | 2019 |
| An analysis of the usage of Facebook and Twitter as a marketing tool in hotels HA Atadil, K Berezına, BS Yılmaz, C Çobanoglu Dokuz Eylül Üniversitesi İşletme Fakültesi Dergisi 11 (2), 2010 | 36 | 2010 |
| The impact of the use of blogs on students' assignment engagement. C Cobanoglu, K Berezina Journal of Hospitality, Leisure, Sport & Tourism Education (Oxford Brookes …, 2011 | 34 | 2011 |
Cihan CobanogluMcKibbon Distinguished Chair Professor of Hospitality Technology, University of South Florida在 cihan.org 的電子郵件地址已通過驗證
