| To Wait or Not to Wait: The Theory and Practice of Ticket Queues K Kuzu, L Gao, SH Xu Manufacturing & Service Operations Management 21 (4), 853-874, 2019 | 37 | 2019 |
| Exploring supplier performance risk and the buyer's role using chance-constrained data envelopment analysis AD Ross, K Kuzu, W Li European Journal of Operational Research 250 (3), 966-978, 2016 | 36 | 2016 |
| Comparisons of perceptions and behavior in ticket queues and physical queues K Kuzu Service Science 7 (4), 294-314, 2015 | 18 | 2015 |
| Simulation analysis of hospital intensive care unit reimbursement policies from the triple bottom line perspective MEH Petering, OT Aydas, K Kuzu, A Ross Journal of Simulation 9 (2), 86-98, 2015 | 17 | 2015 |
| Bayesian Modeling of Abandonments in Ticket Queues K Kuzu, R Soyer Naval Research Logistics, https://doi.org/10.1002/nav.21816, 2018 | 9 | 2018 |
| Analytical and empirical investigations of ticket queues: Implications for system performance, customer perceptions and behavior K Kuzu The Pennsylvania State University, 2010 | 5 | 2010 |
| A Semi‐parametric Bayesian Model for Queueing Arrival Processes: An application to call centers K Kuzu, R Soyer, MT Tarimcilar Production and Operations Management 32 (10), 3266-3285, 2023 | 3 | 2023 |
| To wait or not to wait: The theory and practice of ticket queues. KK Gao L Working paper., 2017 | 3 | 2017 |
| A Semi-Parametric Bayesian Model for Call Center Arrivals K Kuzu, R Soyer, M Tarimcilar Available at SSRN 3815279, 2021 | | 2021 |
Long GaoProfessor of Operations Management, UC RiversideEmail được xác minh tại ucr.edu