| System and method for securing transactions in a contact center environment L Patel, S Shaffer, C Jennings, S Sarkar US Patent 7,287,692, 2007 | 454 | 2007 |
| Geographical location information/signal quality-context based recording and playback of multimedia data from a conference session S Shaffer, M Jain, J Weppner, S Sarkar, D Shaffer US Patent 8,938,216, 2015 | 299 | 2015 |
| System and method for performing distributed video conferencing SS Firestone, WR Friedrich, NM Ismail, KA Lantz, S Sarkar, LK Surazski, ... US Patent 7,477,282, 2009 | 247 | 2009 |
| Text to speech system and method having interactive spelling capabilities S Shaffer, L Patel, S Sarkar US Patent 7,490,039, 2009 | 235 | 2009 |
| System and method for performing distributed video conferencing SS Firestone, WR Friedrich, NM Ismail, KA Lantz, S Sarkar, LK Surazski, ... US Patent 6,989,856, 2006 | 233 | 2006 |
| Method and system for utilizing proxy designation in a call system S Shaffer, S Sarkar, L Patel, JF Khouri US Patent 7,170,991, 2007 | 198 | 2007 |
| Method and system for managing calls of an automatic call distributor S Shaffer, S Sarkar, L Patel, JF Khouri US Patent 7,315,617, 2008 | 184 | 2008 |
| Group mute M Jain, JF Khouri, L Philonenko, S Shaffer, S Sarkar US Patent App. 12/035,593, 2009 | 162 | 2009 |
| Method and system for conducting a conference call S Sarkar, L Patel, S Shaffer US Patent 7,236,580, 2007 | 140 | 2007 |
| Dynamically switched and static multiple video streams for a multimedia conference R Baird, S Sarkar, R Knotts US Patent 8,081,205, 2011 | 132 | 2011 |
| Method and system for determining a relative position of a device on a network S Sarkar, SG Fry, JC Chan US Patent 6,937,569, 2005 | 126 | 2005 |
| Navigation and coordination during emergencies L Patel, S Shaffer, G Chahrouri, S Sarkar, B Moon, J Khouri US Patent 7,242,303, 2007 | 117 | 2007 |
| Method and system for managing communication sessions between a text-based and a voice-based client S Shaffer, L Patel, JH Lee, S Sarkar US Patent 7,702,792, 2010 | 115 | 2010 |
| Method and system for recording automatic call distributor calls S Shaffer, L Patel, RT Bell, S Sarkar US Patent 7,848,510, 2010 | 105 | 2010 |
| System and method for providing video conferencing synchronization SS Firestone, WR Friedrich, NM Ismail, KA Lantz, S Sarkar, LK Surazski, ... US Patent 7,084,898, 2006 | 104 | 2006 |
| Wearable user device for use in a user authentication system S Sarkar, TP Johnston, C Bran, J Burton US Patent 10,187,364, 2019 | 95 | 2019 |
| Conference resource allocation and dynamic reallocation S Sarkar, A Chotai, S Vadlakonda, A Asthana US Patent 8,526,336, 2013 | 90 | 2013 |
| System and method for navigating using multiple modalities S Shaffer, L Patel, BD Moon, S Sarkar, GG Chahrouri, JF Khouri US Patent 9,250,084, 2016 | 85 | 2016 |
| Conference captioning A Asthana, S Sarkar US Patent 7,830,408, 2010 | 84 | 2010 |
| Method and apparatus for controlling actions based on triggers in a conference A Asthana, A Chotai, S Vadlakonda, S Sarkar, R Baird US Patent 7,886,001, 2011 | 83 | 2011 |
