Theo dõi
Matthew Alexander
Matthew Alexander
Reader in Marketing, University of Strathclyde, Glasgow, UK
Email được xác minh tại strath.ac.uk - Trang chủ
Tiêu đề
Trích dẫn bởi
Trích dẫn bởi
Năm
The Role of Customer Engagement Behavior in Value Co-Creation A Service System Perspective
E Jaakkola, M Alexander
Journal of Service Research 17 (3), 247-261, 2014
19132014
Zooming out: actor engagement beyond the dyadic
MJ Alexander, E Jaakkola, LD Hollebeek
Journal of Service Management 29 (3), 333-351, 2018
3282018
“He just didn’t seem to understand the banter”: Bullying or simply establishing social cohesion?
M Alexander, A MacLaren, K O’Gorman, B Taheri
Tourism Management 33 (5), 1245-1255, 2012
1902012
Negative customer engagement behavior: the interplay of intensity and valence in online networks
J Azer, M Alexander
Journal of Marketing Management, 2020
1172020
Customer engagement behaviours and value co-creation
M Alexander, E Jaakkola
Customer Engagement: Contemporary Issues and Challenges, 3-20, 2016
1132016
ORGANIC COMMUNITY TOURISM: A COCREATED APPROACH
K Hamilton, M Alexander
Annals of Tourism Research 42, 169-190, 2013
1122013
Diaspora, authenticity and the imagined past
D Bryce, S Murdy, M Alexander
Annals of Tourism Research 66, 49-60, 2017
1032017
Conceptualizing negatively valenced influencing behavior: forms and triggers
J Azer, MJ Alexander
Journal of Service Management 29 (3), 468-490, 2018
982018
Delivering the Past Providing Personalized Ancestral Tourism Experiences
M Alexander, D Bryce, S Murdy
Journal of Travel Research 56 (4), 543-555, 2017
952017
Organizing actor Engagement: A platform perspective
L Blasco-Arcas, M Alexander, D Sörhammar, JM Jonas, S Raithel, T Chen
Journal of Business Research 118, 74-85, 2020
852020
What pulls ancestral tourists ‘home’? An analysis of ancestral tourist motivations
S Murdy, M Alexander, D Bryce
Tourism Management 64, 13-19, 2018
852018
Priority queues: Where social justice and equity collide
M Alexander, A MacLaren, K O’Gorman, C White
Tourism Management 33 (4), 875-884, 2012
802012
Reflecting on changes in operational training in UK hospitality management degree programmes
M Alexander
International Journal of Contemporary Hospitality Management 19 (3), 211-220, 2007
752007
Market shaping dynamics: interplay of actor engagement and institutional work
JA Fehrer, J Conduit, C Plewa, LP Li, E Jaakkola, M Alexander
Journal of Business & Industrial Marketing 35 (9), 1425-1439, 2020
732020
Reassessing the core of hospitality management education: The continuing importance of training restaurants
M Alexander, PA Lynch, R Murray
Journal of Hospitality, Leisure, Sport and Tourism Education 8 (1), 55-69, 2009
612009
Beyond the dyadic: customer engagement in increasingly networked environments
LD Hollebeek, E Jaakkola, M Alexander
Journal of Service Management 29 (3), 330-332, 2018
492018
Nutritional labelling in restaurants: Whose responsibility is it anyway?
M Alexander, K O'Gorman, K Wood
International Journal of Contemporary Hospitality Management 22 (4), 572-579, 2010
462010
Direct and indirect negatively valenced engagement behavior
J Azer, M Alexander
Journal of services marketing 34 (7), 967-981, 2020
452020
Tourism recovery strategies during major crises: The role of proactivity
A Raki, D Nayer, A Nazifi, M Alexander, S Seyfi
Annals of Tourism Research 90 (3), 2021
442021
A ‘placeful’station? The community role in place making and improving hedonic value at local railway stations
M Alexander, K Hamilton
Transportation Research Part A: Policy and Practice 82, 65-77, 2015
442015
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