Theo dõi
Sabine Benoit
Sabine Benoit
Tên khácSabine Moeller
Singapore Management University
Email được xác minh tại smu.edu.sg - Trang chủ
Tiêu đề
Trích dẫn bởi
Trích dẫn bởi
Năm
A triadic framework for collaborative consumption (CC): Motives, activities and resources & capabilities of actors
S Benoit, TL Baker, RN Bolton, T Gruber, J Kandampully
Journal of Business Research 79, 219-227, 2017
8422017
The burdens of ownership: reasons for preferring renting
S Moeller, K Wittkowski
Managing Service Quality: An International Journal 20 (2), 176-191, 2010
5712010
Chain liability in multitier supply chains? Responsibility attributions for unsustainable supplier behavior
J Hartmann, S Moeller
Journal of operations management 32 (5), 281-294, 2014
5242014
Characteristics of services–a new approach uncovers their value
S Moeller
Journal of Services Marketing 24 (5), 359-368, 2010
5112010
Customer integration—a key to an implementation perspective of service provision
S Moeller
Journal of Service Research 11 (2), 197-210, 2008
3492008
Contagious effects of customer misbehavior in access-based services
T Schaefers, K Wittkowski, S Benoit, R Ferraro
Journal of Service Research 19 (1), 3-21, 2016
2872016
Uncovering collaborative value creation patterns and establishing corresponding customer roles
S Moeller, R Ciuchita, D Mahr, G Odekerken-Schröder, M Fassnacht
Journal of Service Research 16 (4), 471-487, 2013
2202013
The interplay of customer experience and commitment
T Keiningham, J Ball, S Benoit, HL Bruce, A Buoye, J Dzenkovska, L Nasr, ...
Journal of Services Marketing 31 (2), 148-160, 2017
2172017
A framework for supplier relationship management (SRM)
S Moeller, M Fassnacht, S Klose
Journal of Business-to-Business Marketing 13 (4), 69-94, 2006
1902006
Restrict, clean and protect: signaling consumer safety during the pandemic and beyond
LL Bove, S Benoit
Journal of Service Management 31 (6), 1185-1202, 2020
1322020
Retaining customers with shopping convenience
S Moeller, M Fassnacht, A Ettinger
Journal of Relationship Marketing 8 (4), 313-329, 2009
1242009
Firms’ intentions to use nonownership services
K Wittkowski, S Moeller, J Wirtz
Journal of Service Research 16 (2), 171-185, 2013
1122013
Linking service convenience to satisfaction: Dimensions and key moderators
S Benoit, S Klose, A Ettinger
Journal of Services Marketing 31 (6), 527-538, 2017
1112017
“I like it, but I don't use it”: Impact of carsharing business models on usage intentions in the sharing economy
R Hahn, F Ostertag, A Lehr, M Büttgen, S Benoit
Business Strategy and the Environment 29 (3), 1404-1418, 2020
922020
Customer deviance: A framework, prevention strategies, and opportunities for future research
PW Fombelle, CM Voorhees, MR Jenkins, K Sidaoui, S Benoit, T Gruber, ...
Journal of Business Research 116, 387-400, 2020
912020
Paying for convenience: Attractiveness and revenue potential of time‐based delivery services
P Goebel, S Moeller, R Pibernik
International Journal of Physical Distribution & Logistics Management 42 (6 …, 2012
802012
Future scenarios of the collaborative economy: centrally orchestrated, social bubbles or decentralized autonomous?
JA Fehrer, S Benoit, L Aksoy, TL Baker, SJ Bell, RJ Brodie, M Marimuthu
Journal of Service Management 29 (5), 859-882, 2018
692018
Leveraging in-store technology and AI: Increasing customer and employee efficiency and enhancing their experiences
D Grewal, S Benoit, SM Noble, A Guha, CP Ahlbom, J Nordfält
Journal of retailing 99 (4), 487-504, 2023
572023
Showcasing the diversity of service research: theories, methods, and success of service articles
S Benoit, K Scherschel, Z Ates, L Nasr, J Kandampully
Journal of Service Management 28 (5), 810-836, 2017
552017
Communication in the gig economy: Buying and selling in online freelance marketplaces
S Ludwig, D Herhausen, D Grewal, L Bove, S Benoit, K De Ruyter, ...
Journal of Marketing 86 (4), 141-161, 2022
502022
Hệ thống không thể thực hiện thao tác ngay bây giờ. Hãy thử lại sau.
Bài viết 1–20