| Understanding social media effects across seller, retailer, and consumer interactions A Rapp, LS Beitelspacher, D Grewal, DE Hughes Journal of the Academy of marketing Science 41, 547-566, 2013 | 1001 | 2013 |
| Perceived customer showrooming behavior and the effect on retail salesperson self-efficacy and performance A Rapp, TL Baker, DG Bachrach, J Ogilvie, LS Beitelspacher Journal of retailing 91 (2), 358-369, 2015 | 595 | 2015 |
| Integrating information technology and marketing: An examination of the drivers and outcomes of e-Marketing capability KJ Trainor, A Rapp, LS Beitelspacher, N Schillewaert Industrial marketing management 40 (1), 162-174, 2011 | 394 | 2011 |
| Reverse logistics capabilities: antecedents and cost savings EP Jack, TL Powers, L Skinner International Journal of Physical Distribution & Logistics Management 40 (3 …, 2010 | 288 | 2010 |
| In-store mobile phone use and customer shopping behavior: Evidence from the field D Grewal, CP Ahlbom, L Beitelspacher, SM Noble, J Nordfält Journal of Marketing, 2018 | 258 | 2018 |
| Sustainable retailing GG Vadakkepatt, KP Winterich, V Mittal, W Zinn, L Beitelspacher, ... Journal of retailing 97 (1), 62-80, 2021 | 231 | 2021 |
| Examining the impact of reverse logistics disposition strategies LR Skinner, PT Bryant, R Glenn Richey International Journal of Physical Distribution & Logistics Management 38 (7 …, 2008 | 169 | 2008 |
| Supply chain networks and service‐dominant logic: suggestions for future research M Tokman, LS Beitelspacher International Journal of Physical Distribution & Logistics Management 41 (7 …, 2011 | 134 | 2011 |
| The differing effects of technology on inside vs. outside sales forces to facilitate enhanced customer orientation and interfunctional coordination A Rapp, LS Beitelspacher, N Schillewaert, TL Baker Journal of Business Research 65 (7), 929-936, 2012 | 121 | 2012 |
| Interorganizational citizenship behaviors: An empirical study CW Autry, LR Skinner, CW Lamb Journal of Business Logistics 29 (2), 53-74, 2008 | 119 | 2008 |
| Rapport management during the exploration phase of the salesperson–customer relationship KS Campbell, L Davis, L Skinner Journal of Personal Selling & Sales Management 26 (4), 359-370, 2006 | 105 | 2006 |
| Exploring a new perspective on service efficiency: service culture in retail organizations L Skinner Beitelspacher, R Glenn Richey, KE Reynolds Journal of Services Marketing 25 (3), 215-228, 2011 | 78 | 2011 |
| Antecedents and consequences of consumers' comparative value assessments across the relationship life cycle JD Hansen, LS Beitelspacher, GD Deitz Journal of Business Research 66 (4), 473-479, 2013 | 64 | 2013 |
| Some measures of interorganizational citizenship behaviors: Scale development and validation LR Skinner, CW Autry, CW Lamb The International Journal of Logistics Management 20 (2), 228-242, 2009 | 58 | 2009 |
| “Let's make a deal:” Price outcomes and the interaction of customer persuasion knowledge and salesperson negotiation strategies YM Holmes, LS Beitelspacher, B Hochstein, W Bolander Journal of Business Research 78, 81-92, 2017 | 54 | 2017 |
| Total trust and trust asymmetry: does trust need to be equally distributed in interfirm relationships? R Thomas, L Skinner Journal of Relationship Marketing 9 (1), 43-53, 2010 | 53 | 2010 |
| Exploring collaborative technology utilization in retailer–supplier performance RG Richey Jr, M Tokman, LR Skinner Journal of Business Research 61 (8), 842-849, 2008 | 49 | 2008 |
| Retail service‐based operant resources and market performance L Skinner Beitelspacher, M Tokman, FG Adams, R Glenn Richey Jr The International Journal of Logistics Management 23 (3), 408-434, 2012 | 47 | 2012 |
| Understanding the long-term implications of retailer returns in business-to-business relationships LS Beitelspacher, TL Baker, A Rapp, D Grewal Journal of the Academy of Marketing Science 46, 252-272, 2018 | 39 | 2018 |
| You don’t always get what you want, and you don’t always want what you get: An examination of control–desire for control congruence in transactional relationships. RR Mullins, DG Bachrach, AA Rapp, D Grewal, LS Beitelspacher Journal of Applied Psychology 100 (4), 1073, 2015 | 35 | 2015 |