| Customer relationship management: Organizational and technological perspectives F Rajola Springer Science & Business Media, 2003 | 103 | 2003 |
| L'organizzazione dei sistemi di business intelligence nel settore finanziario: il datawarehouse e il data mining F Rajola FrancoAngeli, 2000 | 73 | 2000 |
| Customer relationship management in the financial industry organizational processes and technology innovation F Rajola Springer-Verlag, 2019 | 49 | 2019 |
| Ambidexterity in service organizations: Reference models from the banking industry M Marabelli, C Frigerio, F Rajola Industry and Innovation 19 (2), 109-126, 2012 | 36 | 2012 |
| Designing effective collaboration, learning and innovation systems for education professionals AA Angehrn, K Maxwell, AM Luccini, F Rajola International Journal of Knowledge and Learning 5 (3-4), 193-206, 2009 | 24 | 2009 |
| ICT e società dell'informazione C Frigerio, F Rajola, A Carignani McGraw-Hill Education, 2010 | 20 | 2010 |
| Managing knowledge in large‐scale virtual projects: a community‐based approach M Marabelli, F Rajola, C Frigerio, S Newell International Journal of Managing Projects in Business 6 (2), 310-331, 2013 | 19 | 2013 |
| Financial well-being in active ageing F Rajola, C Frigerio, M Parrichi Active Ageing and Healthy Living, 69-77, 2014 | 15 | 2014 |
| L'organizzazione della funzione sistemi informativi in banca F Rajola FrancoAngeli, 2003 | 13 | 2003 |
| ICT e sistemi informativi aziendali S Haag, M Cummings, A Phillips, A Carigani, F Rajola, M Bello, A Longo McGraw-Hill Companies, 2007 | 11 | 2007 |
| Intelligenza artificiale in Banca C Nottola, C Rossignoli Tendenze evolutive ed esperienze operative a confronto, 1995 | 11 | 1995 |
| Manuale dell’innovazione: strategia, organizzazione e tecnologia F Rajola Il Sole 24, 2006 | 10 | 2006 |
| Open innovation effectiveness in the financial services sector F Piobbici, F Rajola, C Frigerio Enterprise Applications, Markets and Services in the Finance Industry: 9th …, 2019 | 8 | 2019 |
| Il rischio di reputazione e di non conformità M Anolli, F Rajola Strumenti e metodi per la governance e la gestione operativa, Bancaria …, 2010 | 7 | 2010 |
| Designing collaborative learning and innovation systems for education professionals AA Angehrn, K Maxwell, AM Luccini, F Rajola World Summit on Knowledge Society, 167-176, 2008 | 6 | 2008 |
| Processi decisionali e flessibilità: il customer relationship management in banca M Decastri, M De Marco, F Rajola 2 Workshop dei Docenti e Ricercatori di Organizzazione Aziendale, Università …, 2001 | 6 | 2001 |
| Sistemi di CRM e di business intelligence nel settore finanziario: aspetti organizzativi e applicativi F Rajola F. Angeli, 2000 | 6 | 2000 |
| Sistemi informativi e trend digitali J Valacich, A Carignani, C Schneider, V Gemmo, F Rajola Pearson Italia, 2019 | 3 | 2019 |
| The Theoretical Framework of CRM F Rajola, F Rajola Customer Relationship Management in the Financial Industry: Organizational …, 2013 | 3 | 2013 |
| Technology and organizational settings in knowledge networks: an empirical research in the banking industry V Gemmo, F Rajola, A Santuccio Information Systems in a Rapidly Changing Economy, 2005 | 3 | 2005 |