Understanding perceived service quality and satisfaction: A study of Dhaka University Library, Bangladesh M Jaber Hossain, A Islam Performance Measurement and Metrics 13 (3), 169-182, 2012 | 89 | 2012 |
Redefining Expectancy Disconfirmation Theory using LIS SERVQUAL+: An Integrated Framework for evaluating Library Service Quality and User Satisfaction MJ Hossain International Information & Library Review 51 (3), 203-216, 2019 | 35 | 2019 |
Determining the key dimensions for evaluating service quality and satisfaction in academic libraries MJ Hossain International Information & Library Review 48 (3), 176-189, 2016 | 33 | 2016 |
Developing a service performance assessment system to improve service quality of academic libraries MJ Hossain, SMZ Ahmed Business Information Review 30 (4), 210-221, 2013 | 28 | 2013 |
An investigation of service expectations: Developing and validating an alternative scale for service quality assessment in academic libraries MJ Hossain, SMZ Ahmed International Information & Library Review 46 (1-2), 21-30, 2014 | 24 | 2014 |
Marketing information resources and services on the web: Existing status of university libraries in Bangladesh M Anwarul Islam, M Jaber Hossain The Electronic Library 32 (5), 742-759, 2014 | 22 | 2014 |
A study of the causes of user dissatisfaction in academic libraries: A case of university students in a developing country MJ Hossain Journal of library administration 54 (6), 462-482, 2014 | 21 | 2014 |
Evaluating user’s experience of service performance using SERVPERF scale: A case study of some private university libraries in Bangladesh MJ Hossain, MA Islam, MS Saadi Annals of Library and Information Studies (ALIS) 60 (4), 249-259, 2014 | 17 | 2014 |
Designing user-focused marketing culture in academic libraries: A conceptual outline M Jaber Hossain Journal of Library Administration 53 (2-3), 122-146, 2013 | 7 | 2013 |
Access and use of the Internet among undergraduate students in the Faculty of Arts, University of Dhaka, Bangladesh MA Islam, MJ Hossain Pakistan Journal of Information Management & Libraries, I1, 2012 | 6 | 2012 |
Customer service performance of a public university library in Bangladesh MJ Hossain, MN Munshi Annals of Library and Information Studies (ALIS) 62 (3), 115-125, 2015 | 5 | 2015 |
DIGITAL, LIBRARY PROFESSIONALS IN 21" CENTURY: CHALLENGES AND COMPETENCIES MJ Hossain | 3 | 2010 |
Measuring service quality and satisfaction on user-focused marketing in academic libraries of Bangladesh MJ Hossain © University of Dhaka, 2023 | 2 | 2023 |
ASSESSMENT OF LIS SERVICE QUALITY: LIS SERVQUAL+, SPCM AND DISCONFIRMATION OF EXPECTATION’S THEORY MJ Hossain Eastern Librarian 25, 2, 2020 | | 2020 |
MA Wahab; Asst Prof of Biochemistry, AFMC F Zafreen; Asstt Prof of Community Medicine, MCW&H, Uttara, Dhaka MA Siddique; Dept of Cardiology, BSMMU Y Akter; Assoc Prof of … TS Huq, NHF H&RI, TBA Rashid, M Kalimuddin, PSNHF H&RI, S Ahmed, ... University Heart Journal 5 (2), 50-51, 2009 | | 2009 |
Production of dextran by fermentation [in Bangladesh] M Hossain, SA Ahmed, B Feroze Bangladesh Journal of Microbiology (Bangladesh) 10 (1), 1993 | | 1993 |
The effect of trace elements on citric acid production from whey permeate by fermentation using Aspergillus niger [in Bangladesh] M Hossain, SA Ahmed Bangladesh Journal of Microbiology (Bangladesh) 9 (1), 1992 | | 1992 |
An observation on the body weight of indigenous Rhode island red and Barred plymouth rock chicken [Bangladesh] MJ Hossain, S Ahmed Bangladesh Journal of Animal Science (Bangladesh) 20 (12), 1991 | | 1991 |
A comparative study on the different kinds of molasses for citric acid production [in Bangladesh] SA Ahmed, M Hossain | | 1980 |
Pakistan Journal of Library & Information Science MA Islam, MJ Hossain | | |