Characterising smart service systems–Revealing the smart value J Kurtz, C Zinke-Wehlmann, N Lugmair, M Schymanietz, A Roth SMR-Journal of Service Management Research 7 (2), 112-128, 2023 | 8 | 2023 |
Making Sense of the Sustainable Smart PSS Value Proposition N Lugmair, L Ries, M Schymanietz, M Beckmann, A Roth | 5 | 2022 |
Das Versprechen nachhaltiger digitaler Dienstleistungen–Eine Fallstudie L Ries, N Lugmair, J Kurtz, M Beckmann, A Roth Sustainable Service Management: Band 2: Strategien und Umsetzung der …, 2024 | 1 | 2024 |
Structuring the servitization journey–A socio-technical methodology for developing platform-based smart PSS J Kurtz, P Meyer, N Lugmair, A Roth 10th International Conference on Business Servitization: AI Platforms for …, 2023 | 1 | 2023 |
Characterizing the Roles of AI-Enabled Non-Human Agents in Service Systems M Wilga, L Hajjam, N Lugmair, M Schymanietz, A Roth | | 2024 |
39_Managing collaboration for servitization–A service ecosystems perspective N Lugmair, T Posselt, J Kurtz, L Ries, A Roth Book of Abstracts, 137, 0 | | |