An empirical assessment of the EFQM Excellence Model: Evaluation as a TQM framework relative to the MBNQA Model JC Bou-Llusar, AB Escrig-Tena, V Roca-Puig, I Beltrán-Martín Journal of operations management 27 (1), 1-22, 2009 | 967 | 2009 |
Human resource flexibility as a mediating variable between high performance work systems and performance I Beltrán-Martín, V Roca-Puig, A Escrig-Tena, JC Bou-Llusar Journal of Management 34 (5), 1009-1044, 2008 | 580 | 2008 |
Measuring the relationship between firm perceived quality and customer satisfaction and its influence on purchase intentions JC Bou-Llusar, C Camisón-Zornoza, AB Escrig-Tena Total quality management 12 (6), 719-734, 2001 | 308 | 2001 |
To what extent do enablers explain results in the EFQM excellence model? An empirical study J Carlos Bou‐Llusar, AB Escrig‐Tena, V Roca‐Puig, I Beltrán‐Martín International Journal of Quality & Reliability Management 22 (4), 337-353, 2005 | 266 | 2005 |
TQM as a competitive factor: A theoretical and empirical analysis A Belén Escrig‐Tena International Journal of Quality & Reliability Management 21 (6), 612-637, 2004 | 207 | 2004 |
Measuring the relationship between total quality management and sustainable competitive advantage: A resource-based view ABE Tena, JCB Llusar, VR Puig Total quality management 12 (7-8), 932-938, 2001 | 202 | 2001 |
The impact of hard and soft quality management and proactive behaviour in determining innovation performance AB Escrig-Tena, M Segarra-Ciprés, B García-Juan, I Beltrán-Martín International Journal of Production Economics 200, 1-14, 2018 | 192 | 2018 |
A model for evaluating organizational competencies: An application in the context of a quality management initiative AB Escrig‐Tena, JC Bou‐Llusar Decision Sciences 36 (2), 221-257, 2005 | 189 | 2005 |
The relationship between high performance work systems and employee proactive behaviour: role breadth self‐efficacy and flexible role orientation as mediating mechanisms I Beltrán‐Martín, JC Bou‐Llusar, V Roca‐Puig, AB Escrig‐Tena Human Resource Management Journal 27 (3), 403-422, 2017 | 144 | 2017 |
What characterizes leading companies within business excellence models? An analysis of “EFQM Recognized for Excellence” recipients in Spain AB Escrig, LM de Menezes International Journal of Production Economics 169, 362-375, 2015 | 110 | 2015 |
Employees’ proactive behavior and innovation performance: Examining the moderating role of informal and formal controls M Segarra-Ciprés, A Escrig-Tena, B García-Juan European Journal of Innovation Management 22 (5), 866-888, 2019 | 100 | 2019 |
Understanding employees’ intrapreneurial behavior: a case study GA Badoiu, M Segarra-Ciprés, AB Escrig-Tena Personnel Review 49 (8), 1677-1694, 2020 | 83 | 2020 |
The empowerment–organizational performance link in local governments B García-Juan, AB Escrig-Tena, V Roca-Puig Personnel Review 48 (1), 118-140, 2019 | 83 | 2019 |
Strategic flexibility as a moderator of the relationship between commitment to employees and performance in service firms V Roca-Puig, I Beltrán-Martín, AB Escrig-Tena, JC Bou-Llusar The international journal of human resource management 16 (11), 2075-2093, 2005 | 83 | 2005 |
External and internal labour flexibility in Spain: a substitute or complementary effect on firm performance? V Roca-Puig, I Beltrán-Martín, JC Bou-Llusar, AB Escrig-Tena The International Journal of Human Resource Management 19 (6), 1131-1151, 2008 | 73 | 2008 |
Internal labour flexibility from a resource-based view approach: definition and proposal of a measurement scale I Beltrán-Martín, V Roca-Puig, A Escrig-Tena, JC Bou-Llusar The International Journal of Human Resource Management 20 (7), 1576-1598, 2009 | 71 | 2009 |
Drivers and internalisation of the EFQM excellence model AB Escrig-Tena, B Garcia-Juan, M Segarra-Ciprés International Journal of Quality & Reliability Management 36 (3), 398-419, 2019 | 63 | 2019 |
Single‐and multiple‐informant research designs to examine the human resource management− performance relationship JC Bou‐Llusar, I Beltrán‐Martín, V Roca‐Puig, AB Escrig‐Tena British Journal of Management 27 (3), 646-668, 2016 | 58 | 2016 |
Managing performance in quality management: A two-level study of employee perceptions and workplace performance LM De Menezes, AB Escrig International journal of operations & production management 39 (11), 1226-1259, 2019 | 53 | 2019 |
What is the effect of size on the use of the EFQM excellence model? AB Escrig, LM de Menezes International Journal of Operations & Production Management 36 (12), 1800-1820, 2016 | 50 | 2016 |