Osman M. Karatepe

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Emin BabakusProfessor of Marketing (emeritus), University of MemphisE-mail confirmado em memphis.edu
Turgay AvciFaculty of Tourism, Eastern Mediterranean UniversityE-mail confirmado em emu.edu.tr
Taegoo Terry Kim, Ph.D., ProfessorDepartment of Global Business, Kyung Hee UniversityE-mail confirmado em khu.ac.kr
Hamed Rezapouraghdam, Ph.D.Tourism Faculty Member, Eastern Mediterranean UniversityE-mail confirmado em emu.edu.tr
Fevzi OkumusCFHLA Preeminent Chair Professor, University of Central Florida, Rosen College of HospitalityE-mail confirmado em ucf.edu
Gyehee Lee, G. Lee, G.H. LeeKyung Hee UniversityE-mail confirmado em khu.ac.kr
Assoc. Prof. Dr. Georgiana Karadas(R...Cyprus International UniversityE-mail confirmado em ciu.edu.tr
M.Mithat ÜnerAtılım University-School of BusinessE-mail confirmado em atilim.edu.tr
Orhan UludagProfessor, Central Asian UniversityE-mail confirmado em centralasian.uz
Hasan KILIÇprofessor of Tourism and Hospitality ManagementE-mail confirmado em emu.edu.tr
Olusegun A. Olugbade, PhD PgCLTH...Assistant Professor, School of Tourism & Hotel Management, Cyprus International University, TRNCE-mail confirmado em ciu.edu.tr
Anastasia ÖztürkFaculty of Business and Economics, Eastern Mediterranean UniversityE-mail confirmado em emu.edu.tr
Tuna KaratepeEastern Mediterranean UniversityE-mail confirmado em emu.edu.tr
Mona BouzariAssociate Professor, Tourism and Hotel ManagementE-mail confirmado em eul.edu.tr
Sanaz VatankhahUniversity of BedfordshireE-mail confirmado em beds.ac.uk
niusha talebzadehDr. niusha talebzadehE-mail confirmado em emu.edu.tr
Dr. Emmanuel Twumasi AmpofoKwame Nkrumah University of Science and TechnologyE-mail confirmado em knust.edu.gh
Prof. Dr. Alptekin SökmenAnkara Hacı Bayram Veli Üniversitesi İktisadi ve İdari Bilimler FakültesiE-mail confirmado em hbv.edu.tr
Lulu BaddarEastern Mediterranean UniversityE-mail confirmado em mdx.ac.ae
Homayoun Pasha SafaviCyprus International UniversityE-mail confirmado em ciu.edu.tr

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Osman M. Karatepe

Vice Rector (Academic Affairs) and Professor of Marketing, Eastern Mediterranean University

E-mail confirmado em emu.edu.tr - Página inicial

Hospitality Tourism Internal marketing services marketing strategic management


Título Ordenar por citações Ordenar por ano Ordenar por título	Citado por Citado por	Ano
The effect of management commitment to service quality on employees' affective and performance outcomes E Babakus, U Yavas, OM Karatepe, T Avci Journal of the Academy of Marketing Science 31 (3), 272-286, 2003	1203	2003
High-performance work practices and hotel employee performance: The mediation of work engagement OM Karatepe International Journal of Hospitality Management 32 (1), 132-140, 2013	1055	2013
Measuring service quality of banks: Scale development and validation OM Karatepe, U Yavas, E Babakus Journal of Retailing and Consumer Services 12 (5), 373-383, 2005	764	2005
Relationships of supervisor support and conflicts in the work–family interface with the selected job outcomes of frontline employees OM Karatepe, H Kilic Tourism management 28 (1), 238-252, 2007	624	2007
Customer complaints and organizational responses: the effects of complainants’ perceptions of justice on satisfaction and loyalty OM Karatepe International Journal of Hospitality Management 25 (1), 69-90, 2006	551	2006
The effects of work overload and work-family conflict on job embeddedness and job performance: The mediation of emotional exhaustion OM Karatepe International Journal of Contemporary Hospitality Management 25 (4), 614-634, 2013	522	2013
The effects of selected individual characteristics on frontline employee performance and job satisfaction OM Karatepe, O Uludag, I Menevis, L Hadzimehmedagic, L Baddar Tourism Management 27 (4), 547-560, 2006	517	2006
The effects of work role and family role variables on psychological and behavioral outcomes of frontline employees OM Karatepe, A Sokmen Tourism management 27 (2), 255-268, 2006	513	2006
The effects of job and personal resources on hotel employees’ work engagement OM Karatepe, OA Olugbade International Journal of Hospitality Management 28 (4), 504-512, 2009	493	2009
Do psychological capital and work engagement foster frontline employees’ satisfaction? A study in the hotel industry OM Karatepe, G Karadas International Journal of Contemporary Hospitality Management 27 (6), 1254-1278, 2015	476	2015
Conflict, exhaustion, and motivation: A study of frontline employees in Northern Cyprus hotels OM Karatepe, O Uludag International Journal of Hospitality Management 26 (3), 645-665, 2007	449	2007
The effects of work-family conflict, emotional exhaustion, and intrinsic motivation on job outcomes of front-line employees OM Karatepe, M Tekinkus International Journal of Bank Marketing 24 (3), 173-193, 2006	428	2006
Attitudinal and behavioral consequences of work-family conflict and family-work conflict: does gender matter? U Yavas, E Babakus, OM Karatepe International Journal of Service Industry Management 19 (1), 7-31, 2008	385	2008
An exploration of the factors influencing social media continuance usage and information sharing intentions among Korean travelers K Hur, TT Kim, OM Karatepe, G Lee Tourism Management 63 (December), 170-178, 2017	374	2017
High-performance work practices, work social support and their effects on job embeddedness and turnover intentions OM Karatepe International Journal of Contemporary Hospitality Management 25 (6), 903-921, 2013	374	2013
Emotional dissonance and emotional exhaustion among hotel employees in Nigeria OM Karatepe, KD Aleshinloye International Journal of Hospitality Management 28 (3), 349-358, 2009	366	2009
An empirical study of the selected consequences of frontline employees’ work–family conflict and family–work conflict OM Karatepe, L Baddar Tourism Management 27 (5), 1017-1028, 2006	341	2006
Perceived organizational support, career satisfaction, and performance outcomes: a study of hotel employees in Cameroon OM Karatepe International Journal of Contemporary Hospitality Management 24 (5), 735-752, 2012	322	2012
The Mediating Role of Work Engagement in the Relationship between High-Performance Work Practices and Job Outcomes of Employees in Nigeria OM Karatepe, OA Olugbade International Journal of Contemporary Hospitality Management 28 (10), 2350-2371, 2016	321	2016
Outcomes of customer verbal aggression among hotel employees OM Karatepe, I Yorganci, M Haktanir International Journal of Contemporary Hospitality Management 21 (6), 713-733, 2009	317	2009

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