| Web-based virtual learning environments: A research framework and a preliminary assessment of effectiveness in basic IT skills training G Piccoli, R Ahmad, B Ives MIS quarterly, 401-426, 2001 | 2629 | 2001 |
| Virtual teams: a review of current literature and directions for future research A Powell, G Piccoli, B Ives ACM SIGMIS Database: the DATABASE for Advances in Information Systems 35 (1 …, 2004 | 2267 | 2004 |
| IT-dependent strategic initiatives and sustained competitive advantage: a review and synthesis of the literature G Piccoli, B Ives MIS quarterly, 747-776, 2005 | 1105 | 2005 |
| Trust and the unintended effects of behavior control in virtual teams G Piccoli, B Ives MIS quarterly, 365-395, 2003 | 693 | 2003 |
| Managing value co-creation in the tourism industry F Cabiddu, TW Lui, G Piccoli Annals of Tourism Research 42, 86-107, 2013 | 538 | 2013 |
| Virtual teams: team control structure, work processes, and team effectiveness G Piccoli, A Powell, B Ives Information Technology & People 17 (4), 359-379, 2004 | 502 | 2004 |
| Social media affordances: Enabling customer engagement F Cabiddu, M De Carlo, G Piccoli Annals of Tourism Research 48, 175-192, 2014 | 414 | 2014 |
| Customer relationship management—A driver for change in the structure of the US lodging industry G Piccoli, P O’Connor, C Capaccioli, R Alvarez Cornell Hotel and Restaurant Administration Quarterly 44 (4), 61-73, 2003 | 293 | 2003 |
| Understanding project survival in an ES environment: a sociomaterial practice perspective EL Wagner, S Newell, G Piccoli Journal of the Association for Information Systems 11 (5), 1, 2010 | 249 | 2010 |
| Digital data streams: Creating value from the real-time flow of big data F Pigni, G Piccoli, R Watson California Management Review 58 (3), 5-25, 2016 | 245 | 2016 |
| Net‐based customer service systems: evolution and revolution in web site functionalities G Piccoli, MK Brohman, RT Watson, A Parasuraman Decision Sciences 35 (3), 423-455, 2004 | 240 | 2004 |
| Information systems for managers: texts and cases G Piccoli Wiley Publishing, 2007 | 206* | 2007 |
| Computer self‐efficacy and motivation to learn in a self‐directed online course MJ Simmering, C Posey, G Piccoli Decision Sciences Journal of Innovative Education 7 (1), 99-121, 2009 | 182 | 2009 |
| The impact of IT-enabled customer service systems on service personalization, customer service perceptions, and hotel performance G Piccoli, TW Lui, B Grün Tourism Management 59, 349-362, 2017 | 181 | 2017 |
| Antecedents to team member commitment from near and far: A comparison between collocated and virtual teams A Powell, J Galvin, G Piccoli Information Technology & People 19 (4), 299-322, 2006 | 153 | 2006 |
| Data completeness: a key to effective net-based customer service systems MK Brohman, RT Watson, G Piccoli, A Parasurama Communications of the ACM 46 (6), 47-51, 2003 | 145 | 2003 |
| Online review response strategy and its effects on competitive performance TW Lui, M Bartosiak, G Piccoli, V Sadhya Tourism Management 67, 180-190, 2018 | 143 | 2018 |
| Moving beyond user participation to achieve successful IS design EL Wagner, G Piccoli Communications of the ACM 50 (12), 51-55, 2007 | 136 | 2007 |
| The customer-service life cycle: A framework for improving customer service through information technology G Piccoli, BR Spalding, B Ives The Cornell Hotel and Restaurant Administration Quarterly 42 (3), 38-45, 2001 | 129* | 2001 |
| Profit from Customer Data by Identifying Strategic Opportunities and Adopting the" Born Digital" Approach. G Piccoli, RT Watson MIS Quarterly Executive 7 (3), 2008 | 108 | 2008 |
