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Ruth Stock-Homburg
Ruth Stock-Homburg
Technical University Darmstadt
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Personalmanagement: Theorien–Konzepte–Instrumente
R Stock-Homburg, M Groß
Springer-Verlag, 2019
1049*2019
Theoretische perspektiven zur Kundenzufriedenheit
C Homburg, R Stock-Homburg
Kundenzufriedenheit, 17-52, 2012
9522012
The link between salespeople’s job satisfaction and customer satisfaction in a business-to-business context: A dyadic analysis
C Homburg, RM Stock
Journal of the academy of marketing science 32, 144-158, 2004
7752004
An attitude-behavior model of salespeople’s customer orientation
RM Stock, WD Hoyer
Journal of the academy of marketing science 33 (4), 536-552, 2005
7212005
Der Zusammenhang zwischen Mitarbeiter-und Kundenzufriedenheit
R Stock-Homburg
Gabler Verlag, 2012
412*2012
Exploring the conditions under which salesperson work satisfaction can lead to customer satisfaction
C Homburg, RM Stock
Psychology & Marketing 22 (5), 393-420, 2005
4012005
Patterns and performance outcomes of innovation orientation
RM Stock, NA Zacharias
Journal of the academy of marketing science 39, 870-888, 2011
2602011
Interorganizational teams as boundary spanners between supplier and customer companies
RM Stock
Journal of the Academy of Marketing Science 34 (4), 588-599, 2006
2122006
Linking multiple layers of innovation-oriented corporate culture, product program innovativeness, and business performance: A contingency approach
RM Stock, B Six, NA Zacharias
Journal of the Academy of Marketing Science 41, 283-299, 2013
1992013
Is boreout a threat to frontline employees' innovative work behavior?
RM Stock
Journal of Product Innovation Management 32 (4), 574-592, 2015
1962015
Impacts of personality traits on consumer innovation success
RM Stock, E von Hippel, NL Gillert
Research Policy 45 (4), 757-769, 2016
1682016
How does product program innovativeness affect customer satisfaction? A comparison of goods and services
RM Stock
Journal of the Academy of Marketing Science 39, 813-827, 2011
1652011
Frontline employees' innovative service behavior as key to customer loyalty: Insights into FLEs' resource gain spiral
R Maria Stock, A Jong, NA Zacharias
Journal of Product Innovation Management 34 (2), 223-245, 2017
1562017
A closer look at cross‐functional R&D cooperation for innovativeness: Innovation‐oriented leadership and human resource practices as driving forces
RM Stock, F Totzauer, NA Zacharias
Journal of product innovation management 31 (5), 924-938, 2014
1532014
Impacts of hedonic and utilitarian user motives on the innovativeness of user‐developed solutions
RM Stock, P Oliveira, E Von Hippel
Journal of Product Innovation Management 32 (3), 389-403, 2015
1522015
Der kundenorientierte Mitarbeiter: Bewerten, begeistern, bewegen
C Homburg, R Stock-Homburg
Springer Gabler, 2012
1492012
Leadership style as driver of salespeoples' customer orientation
RM Stock, WD Hoyer
Journal of market-focused management 5, 355-376, 2002
1452002
How to get lost customers back? A study of antecedents of relationship revival
C Homburg, WD Hoyer, RM Stock
Journal of the Academy of Marketing Science 35, 461-474, 2007
1412007
Drivers of team performance: What do we know and what have we still to learn?
R Stock
Schmalenbach Business Review 56 (3), 274-306, 2004
1382004
Survey of emotions in human–robot interactions: Perspectives from robotic psychology on 20 years of research
R Stock-Homburg
International Journal of Social Robotics 14 (2), 389-411, 2022
1312022
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