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Steven Van de Walle
Steven Van de Walle
KU Leuven - Public Governance Institute - Professor of public management
E-mail confirmado em soc.kuleuven.be - Página inicial
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Comparing measures of citizen trust and user satisfaction as indicators of ‘good governance’: Difficulties in linking trust and satisfaction indicators
G Bouckaert, S Van de Walle
International Review of Administrative Sciences 69 (3), 329-343, 2003
8582003
Public service performance and trust in government: The problem of causality
S Van de Walle, G Bouckaert
International journal of public administration 26 (8-9), 891-913, 2003
7912003
The Effects of New Public Management on the Quality of Public Services.
V Lapuente, S Van de Walle
Governance, 2020
6002020
New public management and citizens' perceptions of local service efficiency, responsiveness, equity and effectiveness
R Andrews, S Van de Walle
Public Management Review 15 (5), 762-783, 2013
5602013
Trust in the public sector: Is there any evidence for a long-term decline?
S Van de Walle, S Van Roosbroek, G Bouckaert
International Review of Administrative Sciences 74 (1), 47-64, 2008
4812008
Performance information in the public sector: How it is used
W Van Dooren, S Van de Walle
Springer, 2016
3562016
Assessing the relation between satisfaction with public service delivery and trust in Government. The impact of the predisposition of citizens toward Government on evalutations …
JK Kampen, SV De Walle, G Bouckaert
Public Performance & Management Review 29 (4), 387-404, 2006
2992006
The impact of the New Public Management: Challenges for coordination and cohesion in European public sectors.
S Van de Walle, G Hammerschmid
Administrative Culture/Halduskultuur 12 (2), 2011
2812011
International differences in public service motivation: Comparing regions across the world
W Vandenabeele, S Van de Walle
Motivation in public management: The call of public service, 223-244, 2008
2562008
Trust and distrust as distinct concepts: Why studying distrust in institutions is important
S Van De Walle, F Six
Journal of Comparative Policy Analysis: Research and Practice 16 (2), 158-174, 2014
2462014
A contingency approach to representative bureaucracy: Power, equal opportunities and diversity
S Groeneveld, S Van de Walle
International Review of Administrative Sciences 76 (2), 239-258, 2010
2372010
The order of questions in a survey on citizen satisfaction with public services: Lessons from a split‐ballot experiment
S Van de Walle, GG Van Ryzin
Public Administration 89 (4), 1436-1450, 2011
2002011
Public administration reforms in Europe. The view from the top
G Hammerschmid, S Van de Walle, R Andrews, P Bezes
Edward Elgar, 2016
1992016
Identity vs Performance: An overview of theories explaining trust in government
G Bouckaert, S Van de Walle, B Maddens, JK Kampen
Second Report. Leuven: Public Management Institute, 2002
1882002
Government performance and trust in government
G Bouckaert, S Van de Walle
Ponencia presentada en la annual conference of the European group on public …, 2001
1832001
Potential for comparative public opinion research in public administration
G Bouckaert, S Van de Walle, JK Kampen
International Review of Administrative Sciences 71 (2), 229-240, 2005
1662005
Public service delivery and effects on trust and satisfaction
S Van de Walle
The Palgrave Handbook of Public Administration and Management in Europe, 2017
162*2017
The state of the world's bureaucracies
S Van de Walle
Journal of comparative policy analysis 8 (4), 437-448, 2006
1622006
New public management reforms in Europe and their effects: Findings from a 20-country top executive survey
G Hammerschmid, S Van de Walle, R Andrews, AMS Mostafa
International Review of Administrative Sciences 85 (3), 399-418, 2019
1532019
NPM: Restoring the public trust through creating distrust?
S Van de Walle
The Ashgate research companion to new public management, 309-320, 2016
1512016
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Artigos 1–20