| Processing visual rhetoric in advertisements: Interpretations determined by verbal anchoring and visual structure L Lagerwerf, CMJ van Hooijdonk, A Korenberg Journal of pragmatics 44 (13), 1836-1852, 2012 | 97 | 2012 |
| Too informal? How a chatbot’s communication style affects brand attitude and quality of interaction C Liebrecht, L Sander, C Van Hooijdonk International Workshop on Chatbot Research and Design, 16-31, 2020 | 79 | 2020 |
| Creating humanlike chatbots: what chatbot developers could learn from webcare employees in adopting a conversational human voice C Liebrecht, C van Hooijdonk International workshop on chatbot research and design, 51-64, 2019 | 77 | 2019 |
| Linguistic elements of conversational human voice in online brand communication: Manipulations and perceptions C Liebrecht, C Tsaousi, C van Hooijdonk Journal of Business Research 132, 124-135, 2021 | 63 | 2021 |
| The effects of infographics and several quantitative versus qualitative formats for cardiovascular disease risk, including heart age, on people’s risk understanding OC Damman, SI Vonk, MJ Van den Haak, CMJ van Hooijdonk, ... Patient education and counseling 101 (8), 1410-1418, 2018 | 55 | 2018 |
| Information modalities for procedural instructions: The influence of text, pictures, and film clips on learning and executing RSI exercises C van Hooijdonk, E Krahmer IEEE Transactions on Professional Communication 51 (1), 50-62, 2008 | 40 | 2008 |
| Sorry but no sorry: The use and effects of apologies in airline webcare responses to NeWOM messages of flight passengers C van Hooijdonk, C Liebrecht Discourse, Context & Media 40, 100442, 2021 | 31 | 2021 |
| Chatbots in the tourism industry: the effects of communication style and brand familiarity on social presence and brand attitude C Van Hooijdonk Adjunct Proceedings of the 29th ACM Conference on User Modeling, Adaptation …, 2021 | 28 | 2021 |
| “Smoking Is Sóóó... Sandals and White Socks”: Co-creation of a Dutch anti-smoking campaign to change social norms RAM Van den Heerik, CMJ van Hooijdonk, C Burgers, GJ Steen Health Communication 32 (5), 621-628, 2017 | 27 | 2017 |
| Verbal redundancy in a procedural animation: On-screen labels improve retention but not behavioral performance BB de Koning, CMJ van Hooijdonk, L Lagerwerf Computers & Education 107, 45-53, 2017 | 27 | 2017 |
| “Wat vervelend dat de fiets niet is opgeruimd! Heb je een zaaknummer voor mij?^ EK” Conversational human voice in webcare van Nederlandse gemeenten C van Hooijdonk, C Liebrecht Tijdschrift voor Taalbeheersing 40 (1), 45-81, 2018 | 26 | 2018 |
| The role of working memory when ‘learning how’with multimedia learning material E van Genuchten, C van Hooijdonk, A Schueler, K Scheiter Applied Cognitive Psychology 28 (3), 327-335, 2014 | 24 | 2014 |
| Questions, pictures, answers: Introducing pictures in question-answering systems M Theune, B van Schooten, R op den Akker, W Bosma, D Hofs, A Nijholt, ... X Symposio Internacional de Comunicación Social 2007, 450-463, 2007 | 19 | 2007 |
| 'I have been here before': An investigation into spatial verbalizations in hypertext navigation C Van Hooijdonk, A Maes, N Ummelen Information Design Journal 14 (1), 8-21, 2006 | 15 | 2006 |
| The impact of textual elements on the comprehensibility of drug label instructions (DLIs): A systematic review E Maghroudi, CMJ Van Hooijdonk, H Van de Bruinhorst, L Van Dijk, ... PloS one 16 (5), e0250238, 2021 | 13 | 2021 |
| Evaluating consumer health information websites: The importance of collecting observational, user-driven data M van den Haak, C van Hooijdonk 2010 IEEE International Professional Comunication Conference, 333-338, 2010 | 13 | 2010 |
| A framework and content analysis of social cues in the introductions of customer service chatbots C van Hooijdonk, G Martijn, C Liebrecht International Workshop on Chatbot Research and Design, 118-133, 2022 | 10 | 2022 |
| Development of comprehensible prescription label instructions: A study protocol for a mixed-methods approach E Maghroudi, CMJ van Hooijdonk, L van Dijk, G Boland, C de Haas, ... Frontiers in Pharmacology 11, 538110, 2020 | 8 | 2020 |
| Sparking conversations on Facebook brand pages: Investigating fans' reactions to rhetorical brand posts C Van Hooijdonk, T Van Charldorp Journal of Pragmatics 151, 30-44, 2019 | 8 | 2019 |
| Refining replacements. Validating a revised typology of visual metaphor using perceived processing fluency and aesthetic pleasure R van Enschot, C van Hooijdonk, E Bronkhorst International journal of advertising 42 (2), 344-367, 2023 | 6 | 2023 |
