Service Dominant Logic in Practice: Applying Online Customer Communities and Personas for the Creation of Service Innovations. A Schäfer, J Klammer Management (18544223) 11 (3), 2016 | 12 | 2016 |
Service-dominant logic in practice—Using online customer communities and personas A Schäfer, J Klammer Marketing Review St. Gallen 32, 90-96, 2015 | 8 | 2015 |
Participatory Service innovation in Healthcare: The Case of Video Consultation for Paraplegics J KLAMMER, F VAN DEN ANKER, M JANNECK Participatory innovation conference, 293-300, 2011 | 8 | 2011 |
Embedding participatory design processes into everyday work activities: the case of video consultation services for paraplegics J Klammer, F Van Den Anker, M Janneck Proceedings of the 11th Biennial Participatory Design Conference, 219-222, 2010 | 5 | 2010 |
Lehren und Lernen mit Wiki, Facebook, Twitter und Co.? EC Edinger, J Klammer, S van der Vlies Schweizerischer Verband für Weiterbildung, 2013 | 3 | 2013 |
A Platform to Connect Swiss Consumers of Fair Trade Products with Producers in Developing Countries: Needs and Motivations J Klammer, FWG van den Anker Design, User Experience, and Usability: Users, Contexts and Case Studies …, 2018 | 2 | 2018 |
Face-to-Face und mehr–neue Modelle für Mediennutzung in der Beratung D Aeberhardt, J Klammer, A Tanner, D Tschopp, J Wenzel | 1 | 2018 |
Service platform for the exchange of services with developing countries HP Hutter, A Ahlenstorf, J Klammer, F Van den Anker, A Wiedmer 2016 International UNESCO Conference in Technologies for Development …, 2016 | 1 | 2016 |
Blended Participation: Combining Online and Offline Forms of User Participation in the Design of ICT-based Services J Klammer Universität Hamburg, 2015 | 1 | 2015 |
Critical success factors for establishing online user participation in system design: an evaluation in healthcare J Klammer, FWG van den Anker, M Janneck International Journal of Social and Organizational Dynamics in IT (IJSODIT …, 2015 | 1 | 2015 |
Personalised interventions promoting health-related behaviour. A transdisciplinary approach to prevent or mitigate chronic diseases D Schaffner, V Feck, K von dem Berge, A Schäfer, J Klammer | | 2019 |
Online-Partizipations-Anwendungen in der Stadtentwicklung R Stöckli, J Klammer, SG Grivas | | 2015 |
What will you see today? What will you do tomorrow? User generated content for service design F Van den Anker, J Klammer | | 2014 |
Successful community Management: What drives user participation in online research communities? JK de Groote, J Klammer, F Van den Anker, Z de Groote | | 2014 |
Doing Social Media. Social Media in Lehr-und Lernszenarien der Aus-und Weiterbildung. Einsatzkonzept EC Edinger, RTD Reimer, J Klammer, J Konrad, J Mathez, S Göldi, ... | | 2013 |
Always Chasing Something Students Perspective on Social Media in Higher Education EC Edinger, J Klammer | | 2013 |
Rezipieren, Ausprobieren, Reflektieren EC Edinger, J Klammer | | 2013 |
Lehren und Lernen mit Wiki, Facebook, Twitter und Co.? S van der Vlies, J Klammer, EC Edinger Schweizerischer Verband für Weiterbildung, 2013 | | 2013 |
Doing Social Media. Social Media in Lehr-und Lernszenarien der Aus-und Weiterbildung. Einsatzkonzept M Papanikolaou, C Pimmer, RTD Reimer, F Van den Anker, J Klammer, ... | | 2013 |
Blended Participatory Design: Combining social media with face-to-face methods to support user participation F Van den Anker, J Klammer | | 2013 |