| The impact of social media on lodging performance C Anderson | 568 | 2012 |
| Improving hospitality industry sales: Twenty-five years of revenue management CK Anderson, X Xie Cornell Hospitality Quarterly 51 (1), 53-67, 2010 | 201 | 2010 |
| Wait or buy? The strategic consumer: Pricing and profit implications CK Anderson, JG Wilson Journal of the Operational Research Society 54 (3), 299-306, 2003 | 158 | 2003 |
| Burn‐In and Maintenance Policies J Mi Encyclopedia of Statistics in Quality and Reliability, 1994 | 120 | 1994 |
| An agency perspective on service triads: Linking operational and financial performance JJ Zhang, B Lawrence, CK Anderson Journal of Operations Management 35, 56-66, 2015 | 119 | 2015 |
| The billboard effect: Online travel agent impact on non-OTA reservation volume C Anderson | 108 | 2009 |
| Search, OTAs, and online booking: An expanded analysis of the billboard effect C Anderson | 103 | 2011 |
| A choice‐based dynamic programming approach for setting opaque prices CK Anderson, X Xie Production and Operations Management 21 (3), 590-605, 2012 | 90 | 2012 |
| Hotel revenue management in an economic downturn: Results from an international study SE Kimes | 87 | 2009 |
| Setting prices on priceline CK Anderson Interfaces 39 (4), 307-315, 2009 | 80 | 2009 |
| Key elements in service innovation: Insights for the hospitality industry R Verma, C Anderson, M Dixon, CA Enz, G Thompson | 80 | 2008 |
| Pricing and market segmentation using opaque selling mechanisms CK Anderson, X Xie European Journal of Operational Research 233 (1), 263-272, 2014 | 79 | 2014 |
| Customer motivation and response bias in online reviews S Han, CK Anderson Cornell Hospitality Quarterly 61 (2), 142-153, 2020 | 68 | 2020 |
| Web scraping for hospitality research: Overview, opportunities, and implications S Han, CK Anderson Cornell Hospitality Quarterly 62 (1), 89-104, 2021 | 67 | 2021 |
| United Nations world tourism organization study on online guest reviews and hotel classification systems: an integrated approach United Nations World Tourism Organization (UNWTO), ... Service Science 8 (2), 139-151, 2016 | 60 | 2016 |
| Revenue management: A real options approach CK Anderson, M Davison, H Rasmussen Naval Research Logistics (NRL) 51 (5), 686-703, 2004 | 60 | 2004 |
| Physician workload and the Canadian emergency department triage and acuity scale: The predictors of workload in the emergency room (POWER) study JF Dreyer, SL McLeod, CK Anderson, MW Carter, GS Zaric Canadian Journal of Emergency Medicine 11 (4), 321-329, 2009 | 51 | 2009 |
| The influence of online reputation and product heterogeneity on service firm financial performance CK Anderson, B Lawrence Service Science 6 (4), 217-228, 2014 | 48 | 2014 |
| Revenue management for low-cost providers B Marcus, CK Anderson European Journal of Operational Research 188 (1), 258-272, 2008 | 48 | 2008 |
| Hotel performance impact of socially engaging with consumers CK Anderson, S Han Cornell Hospitality Report 16 (10), 3-9, 2016 | 47 | 2016 |
