Effects of consumer perceptions of brand experience on the web: Brand familiarity, satisfaction and brand trust HY Ha, H Perks Journal of consumer behaviour: An international research review 4 (6), 438-452, 2005 | 1448 | 2005 |
Characterizing the Role of Design in New Product Development: An Empirically Derived Taxonomy* H Perks, R Cooper, C Jones Journal of product innovation management 22 (2), 111-127, 2005 | 511 | 2005 |
Fresh perspectives on customer experience JR McColl-Kennedy, A Gustafsson, E Jaakkola, P Klaus, ZJ Radnor, ... Journal of Services Marketing 29 (6/7), 430-435, 2015 | 488 | 2015 |
Co‐creation in radical service innovation: a systematic analysis of microlevel processes H Perks, T Gruber, B Edvardsson Journal of product innovation management 29 (6), 935-951, 2012 | 377 | 2012 |
A bricolage perspective on service innovation L Witell, H Gebauer, E Jaakkola, W Hammedi, L Patricio, H Perks Journal of Business Research 79, 290-298, 2017 | 310 | 2017 |
An examination of new product development best practice KB Kahn, G Barczak, J Nicholas, A Ledwith, H Perks Journal of product innovation management 29 (2), 180-192, 2012 | 306 | 2012 |
Network orchestration for value platform development H Perks, C Kowalkowski, L Witell, A Gustafsson Industrial marketing management 67, 106-121, 2017 | 241 | 2017 |
Characterizing customer experience management in business markets L Witell, C Kowalkowski, H Perks, C Raddats, M Schwabe, O Benedettini, ... Journal of Business Research 116, 420-430, 2020 | 226 | 2020 |
Co‐creation with customers: An evolving innovation research field G Gemser, H Perks Journal of Product Innovation Management 32 (5), 660-665, 2015 | 217 | 2015 |
New product development best practice in SME and large organisations: theory vs practice J Nicholas, A Ledwith, H Perks European Journal of Innovation Management 14 (2), 227-251, 2011 | 214 | 2011 |
New service development: a network perspective F Syson, H Perks Journal of services marketing 18 (4), 255-266, 2004 | 211 | 2004 |
Marketing information exchange mechanisms in collaborative new product development: The influence of resource balance and competitiveness H Perks Industrial Marketing Management 29 (2), 179-189, 2000 | 151 | 2000 |
Global network configuration for innovation: A study of international fibre innovation H Perks, R Jeffery R&D Management 36 (1), 67-83, 2006 | 146 | 2006 |
Sources, signs and signalling for fast trust creation in organisational relationships H Perks, SV Halliday European Management Journal 21 (3), 338-350, 2003 | 122 | 2003 |
Elevating design in the organization P Micheli, H Perks, MB Beverland Journal of Product Innovation Management 35 (4), 629-651, 2018 | 120 | 2018 |
An empirical evaluation of R&D–marketing NPD integration in Chinese firms: The Guanxi effect H Perks, K Kahn, C Zhang Journal of Product Innovation Management 26 (6), 640-651, 2009 | 101 | 2009 |
An exploration of inter-functional integration in the new service development process H Perks, N Riihela The Service Industries Journal 24 (6), 37-63, 2004 | 97 | 2004 |
Market-facing innovation networks: How lead firms partition tasks, share resources and develop capabilities H Perks, S Moxey Industrial Marketing Management 40 (8), 1224-1237, 2011 | 96 | 2011 |
Strategic alliances: partner as customer H Perks, G Easton Industrial Marketing Management 29 (4), 327-338, 2000 | 96 | 2000 |
Reflections on context in service research C Voss, H Perks, R Sousa, L Witell, NV Wünderlich Journal of Service Management 27 (1), 30-36, 2016 | 72 | 2016 |