| Measuring information system service quality: SERVQUAL from the other side JJ Jiang, G Klein, CL Carr MIS quarterly, 145-166, 2002 | 841 | 2002 |
| User resistance and strategies for promoting acceptance across system types JJ Jiang, WA Muhanna, G Klein Information & Management 37 (1), 25-36, 2000 | 455 | 2000 |
| An exploration of the relationship between software development process maturity and project performance JJ Jiang, G Klein, HG Hwang, J Huang, SY Hung Information & Management 41 (3), 279-288, 2004 | 431 | 2004 |
| Supervisor support and career anchor impact on the career satisfaction of the entry-level information systems professional JJ Jiang, G Klein Journal of management information systems 16 (3), 219-240, 1999 | 421 | 1999 |
| A note on SERVQUAL reliability and validity in information system service quality measurement JJ Jiang, G Klein, SM Crampton Decision Sciences 31 (3), 725-744, 2000 | 380 | 2000 |
| Improving enterprise resource planning (ERP) fit to organizational process through knowledge transfer ETG Wang, CCL Lin, JJ Jiang, G Klein International journal of information management 27 (3), 200-212, 2007 | 330 | 2007 |
| Software development risks to project effectiveness J Jiang, G Klein Journal of Systems and Software 52 (1), 3-10, 2000 | 320 | 2000 |
| E-commerce user behavior model: an empirical study JJ Jiang, MK Hsu, G Klein, B Lin Human Systems Management 19 (4), 265-276, 2000 | 273 | 2000 |
| Ranking of system implementation success factors JJ Jiang, G Klein, J Balloun Project Management Journal 27, 49-53, 1996 | 253 | 1996 |
| Risks to different aspects of system success JJ Jiang, G Klein Information & Management 36 (5), 263-272, 1999 | 250 | 1999 |
| The consistency among facilitating factors and ERP implementation success: A holistic view of fit ETG Wang, SP Shih, JJ Jiang, G Klein Journal of Systems and Software 81 (9), 1609-1621, 2008 | 247 | 2008 |
| IT support in manufacturing firms for a knowledge management dynamic capability link to performance E Wang, G Klein, JJ Jiang International journal of production research 45 (11), 2419-2434, 2007 | 221 | 2007 |
| A discrepancy model of information system personnel turnover JJ Jiang, G Klein Journal of Management Information Systems 19 (2), 249-272, 2002 | 204 | 2002 |
| Job burnout of the information technology worker: Work exhaustion, depersonalization, and personal accomplishment SP Shih, JJ Jiang, G Klein, E Wang Information & Management 50 (7), 582-589, 2013 | 201 | 2013 |
| ERP misfit: country of origin and organizational factors ETG Wang, G Klein, JJ Jiang Journal of management information systems 23 (1), 263-292, 2006 | 201 | 2006 |
| Project selection criteria by strategic orientation JJ Jiang, G Klein Information & management 36 (2), 63-75, 1999 | 196 | 1999 |
| Signaling effect of website usability on repurchase intention LG Pee, J Jiang, G Klein International Journal of Information Management 39, 228-241, 2018 | 193 | 2018 |
| Perceived career incentives and intent to leave MK Hsu, JJ Jiang, G Klein, Z Tang Information & Management 40 (5), 361-369, 2003 | 188 | 2003 |
| The impacts of job characteristics on IS employee satisfaction: A comparison between permanent and temporary employees SD Galup, G Klein, JJ Jiang Journal of Computer Information Systems 48 (4), 58-68, 2008 | 185 | 2008 |
| Software quality and IS project performance improvements from software development process maturity and IS implementation strategies GH Subramanian, JJ Jiang, G Klein Journal of Systems and Software 80 (4), 616-627, 2007 | 174 | 2007 |
James J. JiangNational Taiwan UniversityZweryfikowany adres z ntu.edu.tw