| Analysing service quality in the hospitality industry AWO Mei, AM Dean, CJ White Managing service quality 9 (2), 136-143, 1999 | 863 | 1999 |
| Satisfaction emotions and consumer behavioral intentions C White, YT Yu Journal of Services Marketing 19 (6), 411-420, 2005 | 519 | 2005 |
| Destination image: to see or not to see? C White International Journal of Contemporary Hospitality Management 16 (5), 309-314, 2004 | 229 | 2004 |
| The impact of emotions on service quality, satisfaction, and positive word-of-mouth intentions over time C White Journal of marketing management 26 (5-6), 381-394, 2010 | 214 | 2010 |
| The impact of motivation on customer satisfaction formation: a self-determination perspective C White European Journal of Marketing 49 (11/12), 1923-1940, 2015 | 115 | 2015 |
| Towards an understanding of the relationship between work values and cultural orientations C White International Journal of Hospitality Management 25 (4), 699-715, 2006 | 110 | 2006 |
| Towards an understanding of the relationship between mood, emotions, service quality and customer loyalty intentions C White The Service Industries Journal 26 (8), 837-847, 2006 | 86 | 2006 |
| Self determination theory and the wine club attribute formation process C White, M Thompson Annals of Tourism Research 36 (4), 561-586, 2009 | 80 | 2009 |
| Culture, emotions and behavioural intentions: Implications for tourism research and practice C White Current issues in tourism 8 (6), 510-531, 2005 | 79 | 2005 |
| The role of consumer participation readiness in automated parcel station usage intentions CF Chen, C White, YE Hsieha Journal of Retailing and Consumer Services 54, 10, 2020 | 71 | 2020 |
| Destination image: to see or not to see? Part II C White International Journal of Contemporary Hospitality Management 17 (2), 191-196, 2005 | 68 | 2005 |
| Higher education emotions: A scale development exercise C White Higher Education Research & Development 32 (2), 287-299, 2013 | 66 | 2013 |
| The Role of Emotions in Destination Visitation Intentions: A Cross-Cultural Perspective. C White, S Scandale Australian Voice 12 (2), 2006 | 58 | 2006 |
| Customer behavioural intentions in the hospitality industry A Wong, AM Dean, CJ White Australian Journal of Hospitality Management 6 (1), 53-53, 1999 | 56 | 1999 |
| The relationship between cultural values and individual work values in the hospitality industry C White International Journal of Tourism Research 7 (4‐5), 221-229, 2005 | 52 | 2005 |
| Ideal standards and attitude formation: A tourism destination perspective CJ White International Journal of Tourism Research 16 (5), 441-449, 2014 | 49 | 2014 |
| INTERSERVQUAL: an investigation of the dimensions and measurement of internal service quality in the hospitality industry C White, L Rudall Australian Journal of Hospitality Management 6 (2), 13-13, 2000 | 36 | 2000 |
| Emotions, gender and destination visitation intentions CJ White, YT Yu 12th International Tourism and Leisure Symposium, Barcelona, 2003 | 32 | 2003 |
| The impact of service quality on customer loyalty in the hospitality industry A Wong, A Dean, C White International Journal of Customer Relationship Management, 81-89, 1999 | 31 | 1999 |
| On linking socioeconomic status to consumer loyalty behaviour CJ White, E Tong Journal of Retailing and Consumer Services 50 (September), 60-55, 2019 | 23 | 2019 |