| A customer‐dominant logic of service K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, E Sundström, ... Journal of Service management 21 (4), 531-548, 2010 | 1448 | 2010 |
| Customer integration within service development—A review of methods and an analysis of insitu and exsitu contributions B Edvardsson, P Kristensson, P Magnusson, E Sundström Technovation 32 (7-8), 419-429, 2012 | 350 | 2012 |
| A customer-dominant logic of service B Stauss, K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, ... Journal of Service Management 21 (4), 531-548, 2010 | 41 | 2010 |
| Customer integration in service development and innovation–methods and a new framework B Edvardsson, P Edvardsson, P Kristensson, P Magnusson, E Sundström Karlstad University, 2010 | 36 | 2010 |
| Rethinking Service Companies' Business Logic K Heinonen, T Strandvik, KJ Mickelsson, B Edvardsson, E Sundström, ... Hanken School of Economics, 2009 | 30 | 2009 |
| How frontline employees nurture service innovation through co-creation with their customers: A case study of public health care J Karlsson, P Skålén, E Sundström Framing innovation in public service sectors, 18-40, 2014 | 13* | 2014 |
| Service innovation as a political process E Sundström, J Karlsson, C Camén The Service Industries Journal 37 (5-6), 341-362, 2017 | 10 | 2017 |
| Safety initiatives in support of safety culture development: Examples from four mining organisations E Sundström, M Nygren Mining, Metallurgy & Exploration 40 (4), 1007-1020, 2023 | 5 | 2023 |
| Tjänster och relaterade begrepp: Innebörd och implikationer för policy E Sundström Vinnova, 2009 | 4 | 2009 |
| Learning from and with customers in the development of new services a review of customer involvement methods E Sundström, P Kristensson, P Magnusson 17th Frontiers in Service Conference, 2008 | 2 | 2008 |
| Utveckling av en integrerad tjänst: En fallstudie inom kollektivtrafikbranschen E Sundström Centrum för tjänsteforskning, 2006 | 2 | 2006 |
| Understanding the mining safety research field: exploring safety measures and programs in international research E Sundström, M Nygren International Journal of Mining and Mineral Engineering 14 (3), 315-340, 2023 | 1 | 2023 |
| Service Innovation: Building Structures and using Capabilities for Exploration M Dasselaar, E Sundström 2012 Frontiers in Service Conference, 14-17 June, Washington, DC, 2012 | 1 | 2012 |
| A customer dominant logic of service E Sundström, B Edvardsson, K Heinonen, T Strandvik, KJ Mickelsson, ... QUIS 11 in Wolfsburg, Germany, 2009 | 1 | 2009 |
| Excavating an understanding of safety management: Experiences and perspectives from the Swedish mining industry E Sundström Luleå tekniska universitet, 2025 | | 2025 |
| A framework for safety performance indicators: The case of the Swedish mining industry M Nygren, E Sundström | | 2025 |
| Attraktiva arbetsplatser genom Industri 4.0: Slutrapport F Lundmark, T Öhrling, E Sundström, J Johansson Luleå tekniska universitet, 2023 | | 2023 |
| Checklist for safe and attractive mining workplaces E Sundström | | 2020 |
| Control 4.0: Creating a vision for the future of industrial control rooms under Industry 4.0: Effective and attractive workplaces through Industry 4.0 E Sundström Luleå University of Technology, 2019 | | 2019 |
| Control 4.0: Creating a vision for the future of industrial control rooms under Industry 4.0 E Sundström | | 2019 |
Bo EdvardssonProfessor of Business Administration, CTF Service Research Centre, Karlstad universityZweryfikowany adres z kau.se