Grounded theory: An effective method for user experience design research P Khambete, U Athavankar Design Thoughts 1 (3), 11-25, 2010 | 50 | 2010 |
A pattern language for touch point ecosystem user experience: a proposal P Khambete Proceedings of the 3rd Indian Conference on Human-Computer Interaction, 68-74, 2011 | 15 | 2011 |
Concise Personas Based on Tacit Knowledge-How Representative Are They? R Mahamuni, P Khambete, RM Punekar, S Lobo, S Sharma, U Hirom Proceedings of the 9th Indian Conference on Human-Computer Interaction, 53-62, 2018 | 13 | 2018 |
A case study in participatory service design for rural healthcare system in India using a pattern language P Khambete, U Athavankar, P Doke, R Shinde, D Roy, S Devkar, ... ICoRD’15–Research into Design Across Boundaries Volume 1: Theory, Research …, 2015 | 12 | 2015 |
Designing desirable service experience: a pattern language framework for designing touch point ecosystems P Khambete Indian Institute of Technology Bombay 972, 2013 | 10 | 2013 |
Extending service blueprint for new age services S Lobo, S Sharma, U Hirom, R Mahamuni, P Khambete Research into Design for a Connected World: Proceedings of ICoRD 2019 Volume …, 2019 | 8 | 2019 |
Multidisciplinary Team Dynamics in Service Design-The Facilitating Role of Pattern Language U Athavankar, P Khambete, D Roy, S Chaudhary, S Kimbahune, P Doke, ... Proceedings of the 6th Indian Conference on Human-Computer Interaction, 16-25, 2014 | 8 | 2014 |
Behaviour progression framework for designing sustained behaviour change R Mahamuni, P Khambete, RM Punekar Research into Design for a Connected World: Proceedings of ICoRD 2019 Volume …, 2019 | 7 | 2019 |
Quasi-participatory service design in organizational context: A case study R Mahamuni, S Sharma, S Lobo, U Hirom, P Khambete ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes …, 2018 | 6 | 2018 |
Adaptation of Toulmin's Model of Argumentation for Establishing Rigour and Relevance in Design Research P Khambete Research into Design for a Connected World - Proceedings of ICoRD 2019 1, 3-14, 2019 | 5 | 2019 |
Validation of a service design pattern language as an effective framework for multidisciplinary design P Khambete, D Roy, S Devkar Proceedings of the 7th Indian Conference on Human-Computer Interaction, 1-9, 2015 | 5 | 2015 |
Exploring Distributed Cognition as a Conceptual Framework for Service Design R Mahamuni, P Khambete, RM Punekar Research into Design for Communities, Volume 1: Proceedings of ICoRD 2017 …, 2017 | 4 | 2017 |
Exploring cards for patterns to support pattern language comprehension and application in service design U Athvankar, P Khambete, P Doke, S Kimbahune, S Devkar, D Roy, ... Proceedings of the 6th Indian Conference on Human-Computer Interaction, 112-115, 2014 | 4 | 2014 |
Pattern language for touch point ecosystem: a potent framework for multidisciplinary design P Khambete CADMC 2011 Cambridge Academic Design Management Conference, Cambridge, UK, 2011 | 4 | 2011 |
Reflecting human values in service design R Mahamuni, S Sharma, P Khambete, R Mokashi-Punekar Advances in The Human Side of Service Engineering: Proceedings of the AHFE …, 2017 | 3 | 2017 |
Participatory Service Design for Reimagining Corporate Services: A Case Study R Mahamuni, P Khambete, S Mantry, U Das, M Varghese 20th DMI: Academic Design Management Conference, 2016 | 3 | 2016 |
Sustained Service Provider–Customer Relationships in the Indian Context: Factors Influencing the Choice of Touch Points P Khambete, S Tripathi, UA Athvankar Organizing Chairs, 2009 | 3 | 2009 |
Multi Touch Point User Experience: Telecom Service Provider Perspective P Khambete Tech Mahindra, 2008 | 3 | 2008 |
Service design for behavioural change-current state of the discipline and practice in India R Mahamuni, P Khambete, R Mokashi-Punekar ServDes2018. Service Design Proof of Concept, Proceedings of the ServDes …, 2018 | 2 | 2018 |
Blending Rapid Ethnography and Grounded Theory for Service Experience Design in Organizational Setting: Design of a Peer to Peer Social Micro-Lending Service P Khambete, G Sabnis, A Jain Research into Design for Communities, Volume 1: Proceedings of ICoRD 2017 …, 2017 | 2 | 2017 |