Professor Catherine Prentice

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Xuequn (Alex) WangEdith Cowan UniversityGeverifieerd e-mailadres voor ecu.edu.au
Brian EM KingProfessor & Head, Department of Hospitality, Hotel Management & Tourism, Texas A&M UniversityGeverifieerd e-mailadres voor ag.tamu.edu
Aaron Hsiao; Wei-Jen Hsiao; Wei-Jen...Griffith UniversityGeverifieerd e-mailadres voor griffith.edu.au
IpKin Anthony WongUniversity of MacauGeverifieerd e-mailadres voor um.edu.mo
Sera VadaResearch Fellow, Griffith Institute for TourismGeverifieerd e-mailadres voor griffith.edu.au
Mai NguyenGriffith UniversityGeverifieerd e-mailadres voor griffith.edu.au
Sandra LoureiroFull Professor MarketingGeverifieerd e-mailadres voor iscte-iul.pt
Scott WeavenProfessor, Griffith UniversityGeverifieerd e-mailadres voor griffith.edu.au
Park Thaichon 🍁University of Southern QueenslandGeverifieerd e-mailadres voor griffith.edu.au
Evan DouglasAdjunct Professor Queensland University of TechnologyGeverifieerd e-mailadres voor sasin.edu
Arch WoodsideBoston CollegeGeverifieerd e-mailadres voor bc.edu
Sara Quach 🐬Griffith UniversityGeverifieerd e-mailadres voor griffith.edu.au
Chunli JiMacao Polytechnic UniversityGeverifieerd e-mailadres voor mpu.edu.mo
Dr. Susan ZeidanZayed UniversityGeverifieerd e-mailadres voor zu.ac.ae
Bela StanticProfessor - Griffith UniversityGeverifieerd e-mailadres voor griffith.edu.au
Dean A. ShepherdRay and Milann Siegfried Professor of Entrepreneurship, University of Notre DameGeverifieerd e-mailadres voor nd.edu
Dr Emily Jinyan Chen 陈金燕Research Assistant Professor, The Hong Kong Polytechnic UniversityGeverifieerd e-mailadres voor polyu.edu.hk
Xiaolin LinCalifornia State University, SacramentoGeverifieerd e-mailadres voor csus.edu
Professor Noel ScottUniversity of the Sunshine Coast and Edith Cowan UniversityGeverifieerd e-mailadres voor usc.edu.au
Michael Aswin WinardiUniversitas Agung PodomoroGeverifieerd e-mailadres voor podomorouniversity.ac.id

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Professor Catherine Prentice

University of Southern Queensland

Geverifieerd e-mailadres voor usq.edu.au

fsQCA Artificial intelligence Emotional intelligence Service research Consumer behaviours


Titel Sorteren op citaties Sorteren op jaar Sorteren op titel	Geciteerd door Geciteerd door	Jaar
The influence of brand experience and service quality on customer engagement C Prentice, X Wang, SMC Loureiro Journal of Retailing and Consumer Services 50, 50-59, 2019	419	2019
Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship EJ Douglas, DA Shepherd, C Prentice Journal of Business Venturing 35 (1), 105970, 2020	405	2020
The impact of artificial intelligence and employee service quality on customer satisfaction and loyalty C Prentice, S Dominique Lopes, X Wang Journal of Hospitality Marketing & Management 29 (7), 739-756, 2020	375	2020
Emotional intelligence or artificial intelligence–an employee perspective C Prentice, S Dominique Lopes, X Wang Journal of Hospitality Marketing & Management 29 (4), 377-403, 2020	363	2020
The influence of tourism experience and well-being on place attachment S Vada, C Prentice, A Hsiao Journal of Retailing and Consumer Services 47, 322-330, 2019	354	2019
The influence of identity-driven customer engagement on purchase intention C Prentice, XY Han, LL Hua, L Hu Journal of Retailing and Consumer Services 47, 339-347, 2019	333	2019
Engaging and retaining customers with AI and employee service C Prentice, M Nguyen Journal of Retailing and Consumer Services 56, 102186, 2020	304	2020
Linking service quality, customer satisfaction and loyalty in casinos, does membership matter? Y Shi, C Prentice, W He International Journal of Hospitality Management 40, 81-91, 2014	281	2014
Timed intervention in COVID-19 and panic buying C Prentice, J Chen, B Stantic Journal of Retailing and Consumer Services 57, 102203, 2020	269	2020
Service quality perceptions and customer loyalty in casinos C Prentice International Journal of Contemporary Hospitality Management 25 (1), 49-64, 2013	265	2013
Antecedents and consequences of panic buying: The case of COVID‐19 P Prentice, C., Quach, S., & Thaichon International Journal of Consumer Studies., 2022	236	2022
Linking AI quality performance and customer engagement: The moderating effect of AI preference C Prentice, S Weaven, IKA Wong International Journal of Hospitality Management 90, 102629, 2020	232	2020
The role of airport service quality in airport and destination choice C Prentice, M Kadan Journal of Retailing and Consumer Services 47, 40-48, 2019	232	2019
Positive psychology and tourist well-being: A systematic literature review S Vada, C Prentice, N Scott, A Hsiao Tourism Management Perspectives 33, 100631, 2020	226	2020
Innovation and profit motivations for social entrepreneurship: A fuzzy-set analysis E Douglas, C Prentice Journal of business research 99, 69-79, 2019	210	2019
Consumer-based approach to customer engagement–The case of luxury brands C Prentice, SMC Loureiro Journal of Retailing and Consumer Services 43, 325-332, 2018	205	2018
The development of service quality dimensions for internet service providers: Retaining customers of different usage patterns P Thaichon, A Lobo, C Prentice, TN Quach Journal of Retailing and Consumer Services 21 (6), 1047-1058, 2014	191	2014
The influence of emotional intelligence on the service performance of casino frontline employees C Prentice, B King Tourism and hospitality research 11 (1), 49-66, 2011	155	2011
The influence of product and personal attributes on organic food marketing C Prentice, J Chen, X Wang Journal of Retailing and Consumer Services 46, 70-78, 2019	141	2019
New marketing in fashion e-commerce S Guercini, PM Bernal, C Prentice Journal of global fashion marketing 9 (1), 1-8, 2018	136	2018

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