A taxonomy of social cues for conversational agents J Feine, U Gnewuch, S Morana, A Maedche International Journal of human-computer studies 132, 138-161, 2019 | 616 | 2019 |
Gender Bias in Chatbot Design J Feine, U Gnewuch, S Morana, A Maedche CONVERSATIONS 2019, Amsterdam, Netherlands, 2019 | 133 | 2019 |
Conceptualization of the Problem Space in Design Science Research A Maedche, S Gregor, S Morana, J Feine International Conference on Design Science Research in Information Systems …, 2019 | 108 | 2019 |
Measuring Service Encounter Satisfaction with Customer Service Chatbots using Sentiment Analysis J Feine, S Morana, U Gnewuch 14th Internationale Tagung Wirtschaftsinformatik (WI 2019), 1115-1129, 2019 | 105 | 2019 |
Designing a Chatbot Social Cue Configuration System J Feine, S Morana, A Maedche 40th International Conference on Information Systems (ICIS 2019), 2019 | 43 | 2019 |
Designing Interactive Chatbot Development Systems J Feine, S Morana, A Maedche 41th International Conference on Information Systems (ICIS 2020), 2020 | 33 | 2020 |
Validity of chatbot use for mental health assessment: experimental study A Schick, J Feine, S Morana, A Maedche, U Reininghaus JMIR mHealth and uHealth 10 (10), e28082, 2022 | 29 | 2022 |
Exploring Design Principles for Enterprise Chatbots: An Analytic Hierarchy Process Study J Feine, M Adam, I Benke, A Maedche, A Benlian International Conference on Design Science Research in Information Systems …, 2020 | 26 | 2020 |
On implementing ethical principles in design science research I Benke, J Feine, JR Venable, A Maedche AIS Transactions on Human-Computer Interaction 12 (4), 206-227, 2020 | 25 | 2020 |
A chatbot response generation system J Feine, S Morana, A Maedche Proceedings of Mensch und Computer 2020, 333-341, 2020 | 19 | 2020 |
Leveraging machine-executable descriptive knowledge in design science research–the case of designing socially-adaptive chatbots J Feine, S Morana, A Maedche Extending the Boundaries of Design Science Theory and Practice: 14th …, 2019 | 19 | 2019 |
Soziotechnische Gestaltung von Chatbots U Gnewuch, J Feine, S Morana, A Maedche Cognitive Computing: Theorie, Technik und Praxis, 169-189, 2020 | 12 | 2020 |
Intrance: Designing an Interactive Enhancement System for the Development of QA Chatbots J Feine, S Morana, A Maedche Proceedings of the ACM on Human-Computer Interaction 6 (CSCW2), 1-24, 2022 | 1 | 2022 |
Designing Interactive Development Systems for Social Conversational Agents J Feine Karlsruher Institut für Technologie (KIT), 2021 | | 2021 |