| Opinion Paper:“So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice … YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ... Elsevier, 2023 | 3092 | 2023 |
| “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ... International Journal of Information Management 71, 102642, 2023 | 3047* | 2023 |
| Customer satisfaction and stock prices: High returns, low risk C Fornell, S Mithas, FV Morgeson III, MS Krishnan Journal of marketing 70 (1), 3-14, 2006 | 1542 | 2006 |
| How information management capability influences firm performance S Mithas, N Ramasubbu, V Sambamurthy MIS quarterly, 237-256, 2011 | 1430 | 2011 |
| Why do customer relationship management applications affect customer satisfaction? S Mithas, MS Krishnan, C Fornell Journal of Marketing 69 (4), 201-209, 2005 | 1340 | 2005 |
| How a firm's competitive environment and digital strategic posture influence digital business strategy S Mithas, A Tafti, W Mitchell MIS quarterly, 511-536, 2013 | 838 | 2013 |
| Transforming decision-making processes: a research agenda for understanding the impact of business analytics on organisations R Sharma, S Mithas, A Kankanhalli European Journal of Information Systems 23 (4), 433-441, 2014 | 831 | 2014 |
| Information technology and firm profitability: mechanisms and empirical evidence S Mithas, A Tafti, I Bardhan, JM Goh Mis Quarterly, 205-224, 2012 | 821 | 2012 |
| How information technology strategy and investments influence firm performance: Conjecture and empirical evidence S Mithas, RT Rust Mis Quarterly 40 (1), 223-245, 2016 | 488 | 2016 |
| Misplaced trust? Exploring the structure of the e-government-citizen trust relationship FV Morgeson III, D VanAmburg, S Mithas Journal of Public Administration Research and Theory 21 (2), 257-283, 2011 | 429 | 2011 |
| “So what if ChatGPT wrote it?” Multidisciplinary perspectives on opportunities, challenges and implications of generative conversational AI for research, practice and policy YK Dwivedi, N Kshetri, L Hughes, EL Slade, A Jeyaraj, AK Kar, ... International Journal of Information Management, 2023 | 360* | 2023 |
| Leveraging customer involvement for fueling innovation: The role of relational and analytical information processing capabilities T Saldanha, S Mithas, MS Krishnan MIS quarterly 41 (1), 267-286, 2017 | 354 | 2017 |
| Does platform owner’s entry crowd out innovation? Evidence from Google photos J Foerderer, T Kude, S Mithas, A Heinzl Information Systems Research 29 (2), 444-460, 2018 | 314 | 2018 |
| Designing web sites for customer loyalty across business domains: A multilevel analysis S Mithas, N Ramasubbu, MS Krishnan, C Fornell Journal of management information systems 23 (3), 97-127, 2006 | 288 | 2006 |
| ORGANIZED COMPLEXITY OF DIGITAL BUSINESS STRATEGY: A CONFIGURATIONAL PERSPECTIVE. YK Park, S Mithas MIS Quarterly 44 (1), 2020 | 285 | 2020 |
| Is the world flat or spiky? Information intensity, skills, and global service disaggregation S Mithas, J Whitaker Information systems research 18 (3), 237-259, 2007 | 264 | 2007 |
| A field study of RFID deployment and return expectations J Whitaker, S Mithas, MS Krishnan Production and Operations Management 16 (5), 599-612, 2007 | 244 | 2007 |
| Work dispersion, process-based learning, and offshore software development performance N Ramasubbu, S Mithas, MS Krishnan, CF Kemerer MIS quarterly, 437-458, 2008 | 238 | 2008 |
| Information technology, production process outsourcing, and manufacturing plant performance I Bardhan, J Whitaker, S Mithas Journal of Management Information Systems 23 (2), 13-40, 2006 | 233 | 2006 |
| Information technology outsourcing and non-IT operating costs: An empirical investigation K Han, S Mithas Mis Quarterly, 315-331, 2013 | 231 | 2013 |
M.S. KrishnanAccenture Professor of Computer Information Systems, Professor of Technology and Operations確認したメール アドレス: umich.edu