| Destination image: Towards a conceptual framework MG Gallarza, IG Saura, HC Garcı́a Annals of tourism research 29 (1), 56-78, 2002 | 3550 | 2002 |
| Value dimensions, perceived value, satisfaction and loyalty: an investigation of university students’ travel behaviour MG Gallarza, IG Saura Tourism management 27 (3), 437-452, 2006 | 2536 | 2006 |
| Purchase intention and purchase behavior online: A cross-cultural approach N Peña-García, I Gil-Saura, A Rodríguez-Orejuela, JR Siqueira-Junior Heliyon 6 (6), 2020 | 846 | 2020 |
| The value of value: Further excursions on the meaning and role of customer value MG Gallarza, I Gil‐Saura, MB Holbrook Journal of consumer behaviour 10 (4), 179-191, 2011 | 835 | 2011 |
| Logistics service quality: a new way to loyalty I Gil Saura, D Servera Frances, G Berenguer Contri, M Fuentes Blasco Industrial management & data systems 108 (5), 650-668, 2008 | 442 | 2008 |
| The value of B2B relationships I Gil‐Saura, M Frasquet‐Deltoro, A Cervera‐Taulet Industrial Management & Data Systems 109 (5), 593-609, 2009 | 288 | 2009 |
| A multidimensional service-value scale based on Holbrook’s typology of customer value: Bridging the gap between the concept and its measurement MG Gallarza, F Arteaga, G Del Chiappa, I Gil-Saura, MB Holbrook Journal of Service Management 28 (4), 724-762, 2017 | 249 | 2017 |
| Relationships among customer orientation, service orientation and job satisfaction in financial services I Gil Saura, G Berenguer Contrí, A Cervera Taulet, B Moliner Velázquez International journal of service industry management 16 (5), 497-525, 2005 | 249 | 2005 |
| How can integrated marketing communications and advanced technology influence the creation of customer-based brand equity? Evidence from the hospitality industry M Šerić, I Gil-Saura, ME Ruiz-Molina International Journal of Hospitality Management 39, 144-156, 2014 | 235 | 2014 |
| The roles of service encounters, service value, and job satisfaction in achieving customer satisfaction in business relationships I Gil, G Berenguer, A Cervera Industrial marketing management 37 (8), 921-939, 2008 | 230 | 2008 |
| The concept of value and its dimensions: a tool for analysing tourism experiences MG Gallarza, I Gil Tourism review 63 (3), 4-20, 2008 | 223 | 2008 |
| The quality‐value‐satisfaction‐loyalty chain: relationships and impacts MG Gallarza, I Gil Saura, F Arteaga Moreno Tourism Review 68 (1), 3-20, 2013 | 201 | 2013 |
| Perceived value, customer attitude and loyalty in retailing ME Ruiz-Molina, I Gil-Saura Journal of Retail & Leisure Property 7, 305-314, 2008 | 195 | 2008 |
| Conceptualizing and measuring loyalty: Towards a conceptual model of tourist loyalty antecedents BM Velázquez, IG Saura, MER Molina Journal of vacation marketing 17 (1), 65-81, 2011 | 186 | 2011 |
| Encuentro de servicio, valor percibido y satisfacción del cliente en la relación entre empresas I Gil Saura, M Sánchez Pérez, G Berenger Contrí, M González Gallarda Universidad Complutense de Madrid, 2005 | 186 | 2005 |
| Shopping-centre selection modelling: a segmentation approach M Frasquet, I Gil, A Molla The international review of retail, distribution and consumer research 11 (1 …, 2001 | 183 | 2001 |
| Desarrollo de una escala multidimensional para medir el valor percibido de una experiencia de servicio MG Gallarza, I Gil Revista española de investigación de marketing 10 (2), 25-59, 2006 | 171 | 2006 |
| Measuring the antecedents of e-loyalty and the effect of switching costs on website M Fuentes-Blasco, IG Saura, G Berenguer-Contri, B Moliner-Velazquez The Service Industries Journal 30 (11), 1837-1852, 2010 | 169 | 2010 |
| ICT, IMC, and brand equity in high-quality hotels of Dalmatia: An analysis from guest perceptions M Šerić, I Gil-Saura Journal of Hospitality Marketing & Management 21 (8), 821-851, 2012 | 145 | 2012 |
| Stretching the value-satisfaction-loyalty chain by adding value dimensions and cognitive and affective satisfactions: A causal model for retailing MG Gallarza, ME Ruiz-Molina, I Gil-Saura Management Decision 54 (4), 981-1003, 2016 | 142 | 2016 |
"Ruiz Molina" Maria EugeniaUniversitat de València, Valencia, Spain確認したメール アドレス: uv.es