| The Sustainable Livelihoods Approach O Serrat Knowledge Solutions, 2008 | 875* | 2008 |
| Knowledge Solutions: Tools, Methods, and Approaches to Drive Organizational Performance O Serrat Springer Nature Singapore, Asian Development Bank, 2017 | 700 | 2017 |
| Understanding and Developing Emotional Intelligence O Serrat Knowledge Solutions, 2009 | 587* | 2009 |
| Social Network Analysis O Serrat Knowledge Solutions, 2009 | 550* | 2009 |
| The Five Whys Technique O Serrat Knowledge Solutions, 2009 | 414* | 2009 |
| Building a Learning Organization O Serrat Knowledge Solutions, 2009 | 241* | 2009 |
| The SCAMPER Technique O Serrat Knowledge Solutions, 2009 | 216* | 2009 |
| Harnessing Creativity and Innovation in the Workplace O Serrat Knowledge Solutions, 2009 | 178* | 2009 |
| Design Thinking O Serrat Knowledge Solutions, 2010 | 100* | 2010 |
| The Future of Social Marketing O Serrat Knowledge Solutions, 2010 | 93* | 2010 |
| Marketing in the Public Sector O Serrat Knowledge Solutions, 2010 | 85* | 2010 |
| Theories of Change O Serrat Knowledge Solutions, 2013 | 78* | 2013 |
| The Critical Incident Technique O Serrat Knowledge Solutions, 2010 | 78* | 2010 |
| Innovation in the Public Sector O Serrat Knowledge Solutions, 2012 | 76* | 2012 |
| Bridging Organizational Silos O Serrat Knowledge Solutions, 2010 | 72* | 2010 |
| Storytelling O Serrat Knowledge Solutions, 2008 | 69 | 2008 |
| Knowledge as Culture O Serrat Knowledge Solutions, 2012 | 68* | 2012 |
| Learning in Strategic Alliances O Serrat Knowledge Solutions, 2009 | 64* | 2009 |
| Managing Virtual Teams O Serrat Knowledge Solutions, 2009 | 64* | 2009 |
| Notions of Knowledge Management O Serrat Knowledge Solutions, 2008 | 59* | 2008 |
Peter MalviciniWestminster International University in Tashkentכתובת אימייל מאומתת בדומיין cornell.edu