| Adoption of robots and service automation by tourism and hospitality companies S Ivanov, C Webster, K Bezerina Revista Turismo & Desenvolvimento, 1501-1517, 2017 | 704 | 2017 |
| Adoption of robots, artificial intelligence and service automation by travel, tourism and hospitality companies–a cost-benefit analysis SH Ivanov, C Webster Traditions and Innovations in Contemporary Tourism, 2018 | 604 | 2018 |
| Progress on robotics in hospitality and tourism: a review of the literature S Ivanov, U Gretzel, K Berezina, M Sigala, C Webster Journal of Hospitality and Tourism Technology 10 (4), 489–521, 2019 | 411 | 2019 |
| Transforming Competitiveness into Economic Benefits: Does Tourism Stimulate Economic Growth in More Competitive Destinations? C Webster, S Ivanov Tourism Management 40, 137-140, 2014 | 386 | 2014 |
| Measuring the impact of tourism on economic growth S Ivanov, C Webster Tourism economics 13 (3), 379-388, 2007 | 337 | 2007 |
| Hotel revenue management: From theory to practice SH Ivanov Zangador, 2014 | 324 | 2014 |
| ChatGPT for tourism: applications, benefits and risks I Carvalho, S Ivanov Tourism Review 79 (2), 290-303, 2024 | 292 | 2024 |
| Young Russian adults' attitudes towards the potential use of robots in hotels S Ivanov, C Webster, A Garenko Technology in society 55, 24-32, 2018 | 292 | 2018 |
| Hotel revenue management–a critical literature review S Ivanov, V Zhechev Tourism: an international interdisciplinary journal 60 (2), 175-197, 2012 | 280 | 2012 |
| Service robots as a tool for physical distancing in tourism F Seyitoğlu, S Ivanov Current issues in tourism 24 (12), 1631-1634, 2021 | 277 | 2021 |
| Travel behaviour after the pandemic: the case of Bulgaria M Ivanova, IK Ivanov, S Ivanov Anatolia 32 (1), 1-11, 2021 | 252* | 2021 |
| Robotics, artificial intelligence, and the evolving nature of work C Webster, SH Ivanov Digital Transformation in Business and Society, 127-143, 2020 | 236 | 2020 |
| Hotel managers’ perceptions towards the use of robots: a mixed-methods approach S Ivanov, F Seyitoğlu, M Markova Information Technology & Tourism 22 (4), 505-535, 2020 | 212 | 2020 |
| Perceived appropriateness and intention to use service robots in tourism S Ivanov, C Webster Information and Communication Technologies in Tourism 2019: Proceedings of …, 2019 | 208 | 2019 |
| Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries? S Ivanov Zeitschrift für Tourismuswissenschaft 11 (1), 2019 | 199 | 2019 |
| Robots in tourism: A research agenda for tourism economics S Ivanov, C Webster Tourism Economics 26 (7), 1065-1085, 2020 | 198 | 2020 |
| Robots, Artificial Intelligence, and Service Automation in Travel, Tourism and Hospitality S Ivanov, C Webster Emerald, 2019 | 194* | 2019 |
| Creative tourism business model and its application in Bulgaria RV Ohridska-Olson, SH Ivanov Proceedings of the Black Sea Tourism Forum'Cultural Tourism–The Future of …, 2010 | 193* | 2010 |
| Biosecurity, crisis management, automation technologies, and economic performance of travel, tourism and hospitality companies – a conceptual framework S Ivanov, C Webster, E Stoilova, D Slobodskoy Tourism Economics 28 (1), 3-26, 2022 | 187* | 2022 |
| The Digital Skills Divide: Evidence from the European Tourism Industry S Carlisle, S Ivanov, C Dijkmans Journal of Tourism Futures, 2021 | 185 | 2021 |
Dr. Craig WebsterProfessor of Hospitality Innovation and Leadership, Ball State Universityכתובת אימייל מאומתת בדומיין bsu.edu