| Servitization and Industry 4.0 convergence in the digital transformation of product firms: A business model innovation perspective AG Frank, GHS Mendes, NF Ayala, A Ghezzi Technological Forecasting and Social Change 141, 341-351, 2019 | 1187 | 2019 |
| From servitization to digital servitization: How digitalization transforms companies' transition towards services C Favoretto, GHS Mendes, MG Oliveira, PA Cauchick-Miguel, ... Industrial marketing management 102, 104-121, 2022 | 174 | 2022 |
| Fatores críticos de sucesso no gerenciamento de projetos de desenvolvimento de produto em empresas de base tecnológica de pequeno e médio porte JC Toledo, SL Silva, GHS Mendes, D Jugend Gestão & Produção 15, 117-134, 2008 | 155 | 2008 |
| Digital transformation of business model in manufacturing companies: challenges and research agenda C Favoretto, GHS Mendes, MG Filho, M Gouvea de Oliveira, GMD Ganga Journal of Business & Industrial Marketing 37 (4), 748-767, 2022 | 89 | 2022 |
| Integration of SERVQUAL, Analytical Kano, and QFD using fuzzy approaches to support improvement decisions in an entrepreneurial education service FL Lizarelli, L Osiro, GMD Ganga, GHS Mendes, GR Paz Applied Soft Computing 112, 107786, 2021 | 77 | 2021 |
| Continuous improvement: critical factors in Brazilian industrial companies PC Oprime, G Henrique de Sousa Mendes, M Lopes Pimenta International Journal of Productivity and Performance Management 61 (1), 69-92, 2011 | 73 | 2011 |
| Servitization and performance: impacts on small and medium enterprises SAB Queiroz, GHS Mendes, JHO Silva, GMD Ganga, PA Cauchick Miguel, ... Journal of Business & Industrial Marketing 35 (7), 1237-1249, 2020 | 60 | 2020 |
| Predicting success in product development: The application of principal component analysis to categorical data and binomial logistic regression GH de Sousa Mendes, G Miller Devós Ganga Journal of technology management & innovation 8 (3), 83-97, 2013 | 51 | 2013 |
| Acreditação hospitalar como estratégia de melhoria: impactos em seis hospitais acreditados GHS Mendes, TBS Mirandola Gestão & Produção 22, 636-648, 2015 | 50 | 2015 |
| Antecedents and consequents of student satisfaction in higher technical-vocational education: evidence from Brazil JH de Oliveira Silva, GH de Sousa Mendes, GMD Ganga, RC Mergulhão, ... International Journal for Educational and Vocational Guidance 20, 351-373, 2020 | 48 | 2020 |
| Service customization in turbulent environments: Service business models and knowledge integration to create capability-based switching costs AG Frank, GHS Mendes, G Benitez, NF Ayala Industrial Marketing Management 102 (January), 1-18, 2022 | 47 | 2022 |
| Product-service systems benefits and barriers: an overview of literature review papers GHS Moro, Suzana R.,Cauchick-Miguel, Paulo. A., Mendes International Journal of Industrial Engineering and Management 11 (1), 61-70, 2020 | 42 | 2020 |
| Adding sustainable value in product-service systems business models design: A conceptual review towards a framework proposal SR Moro, PA Cauchick-Miguel, GH de Sousa Mendes Sustainable Production and Consumption 32, 492-504, 2022 | 41 | 2022 |
| Lessons learned from a successful industrial product service system business model: emphasis on financial aspects MG Oliveira, GHS Mendes, AA Albuquerque, H Rozenfeld Journal of Business & Industrial Marketing 33 (3), 365-376, 2018 | 39 | 2018 |
| Uncovering the structures and maturity of the new service development research field through a bibliometric study (1984-2014) GHS Mendes, MG Oliveira, EH Gomide, JFD Nantes Journal of Service Management 28 (1), 182-223, 2017 | 38 | 2017 |
| Bibliometric analysis of the product-service system research field MG Oliveira, GHS Mendes, H Rozenfeld Procedia Cirp 30, 114-119, 2015 | 36 | 2015 |
| Transforming a traditional product offer into PSS: a practical application M Pieroni, C Marques, C Campese, D Guzzo, G Mendes, J Costa, M Rosa, ... Procedia CIRP 47, 412-417, 2016 | 34 | 2016 |
| Literature analysis on product-service systems business model: a promising research field SR Moro, PA Cauchick-Miguel, GH de Sousa Mendes Brazilian Journal of Operations & Production Management 19 (1), 1-18, 2022 | 33 | 2022 |
| Customer experience research: intellectual structure and future research opportunities JHO Silva, GHS Mendes, PA Cauchick Miguel, M Amorim, JG Teixeira Journal of Service Theory and Practice 31 (6), 893-931, 2021 | 32 | 2021 |
| The relationships between digitalization and ecosystem-related capabilities for service innovation in agricultural machinery manufacturers GS Smania, GH de Sousa Mendes, M Godinho Filho, L Osiro, ... Journal of Cleaner Production 343, 130982, 2022 | 29 | 2022 |
Prof Maicon Gouvea de OliveiraDept. Production Engineering, São Carlos School of Engineering, University of São Paulo (USP)Email verificata su usp.br