| Resistance to brand switching when a radically new brand is introduced: A social identity theory perspective SK Lam, M Ahearne, Y Hu, N Schillewaert Journal of Marketing 74 (November), 128-146, 2010 | 832 | 2010 |
| A meta-analysis of relationships linking employee satisfaction to customer responses SP Brown, SK Lam Journal of retailing 84 (3), 243-255, 2008 | 708 | 2008 |
| The role of leaders in internal marketing J Wieseke, M Ahearne, SK Lam, R Dick Journal of Marketing 73 (2), 123-145, 2009 | 639 | 2009 |
| Exploring the Dynamics of Antecedents to Consumer–Brand Identification with a New Brand SK Lam, M Ahearne, R Mullins, B Hayati, N Schillewaert Journal of the Academy of Marketing Science 41 (2), 234–252, 2013 | 437 | 2013 |
| The diffusion of market orientation throughout the organization: A social learning theory perspective SK Lam, F Kraus, M Ahearne Journal of Marketing 74 (September), 61-79, 2010 | 351 | 2010 |
| Performance Impact of Middle Managers' Adaptive Strategy Implementation: The Role of Social Capital M Ahearne, SK Lam, F Kraus Strategic Management Journal 35 (1), 68-87, 2014 | 344 | 2014 |
| Know your customer: How salesperson perceptions of customer relationship quality form and influence account profitability RR Mullins, M Ahearne, SK Lam, ZR Hall, JP Boichuk Journal of Marketing 78 (6), 38-58, 2014 | 252 | 2014 |
| Why Are Some Salespeople Better at Adapting to Organizational Change? M Ahearne, SK Lam, J Mathieu, W Bolander Journal of Marketing 74 (May), 65–79, 2010 | 209 | 2010 |
| The role of consensus in sales team performance M Ahearne, S MacKenzie, PM Podsakoff, J Mathieu, SK Lam Journal of Marketing Research 47 (June), 458–469, 2010 | 187 | 2010 |
| A Multinational Examination of the Symbolic–Instrumental Framework of Consumer–Brand Identification SK Lam, M Ahearne, N Schillewaert Journal of International Business Studies 43 (4), 306–331, 2012 | 177 | 2012 |
| Leveraging Frontline Employees’ Small Data and Firm-Level Big Data in Frontline Management: An Absorptive Capacity Perspective SK Lam, S Sleep, T Hennig-thurau, S Sridhar, AR Saboo Journal of Service Research 20 (1), 12-28, 2017 | 141 | 2017 |
| Intrafunctional Competitive Intelligence and Sales Performance: A Social Network Perspective M Ahearne, SK Lam, B Hayati, F Kraus Journal of Marketing 77 (September), 37-56, 2013 | 138 | 2013 |
| The Future of Buyer-Seller Interactions: A Conceptual Framework and Research Agenda M Ahearne, Y Atefi, SK Lam, M Pourmasoudi Journal of the Academy of Marketing Science 50 (1), 22-45, 2021 | 119 | 2021 |
| Identifying effective hunters and farmers in the salesforce: a dispositional–situational framework TE DeCarlo, SK Lam Journal of the Academy of Marketing Science 44 (4), 415-439, 2016 | 110 | 2016 |
| The Business-to-Business Inside Sales Force: Roles, Configurations, and Research Agenda S Sleep, A Dixon, T DeCarlo, SK Lam European Journal of Marketing 54 (5), 1025–1060, 2020 | 78 | 2020 |
| Social network theory and the sales manager role: engineering the right relationship flows K Flaherty, SK Lam, N Lee, JP Mulki, AL Dixon Journal of Personal Selling & Sales Management 32 (1), 29-40, 2012 | 77 | 2012 |
| Toward a contingency framework of interpersonal influence in organizational identification diffusion F Kraus, M Ahearne, SK Lam, J Wieseke Organizational Behavior and Human Decision Processes 118 (2), 162-178, 2012 | 69 | 2012 |
| Salesperson Ambidexterity in Customer Engagement: Do Customer Base Characteristics Matter? SK Lam, TE DeCarlo, A Sharma Journal of the Academy of Marketing Science 47 (4), 659–680, 2019 | 66 | 2019 |
| Identity-Motivated Marketing Relationships: Research Synthesis, Controversies, and Research Agenda SK Lam AMS Review 2 (2-4), 72-87, 2012 | 65 | 2012 |
| Walking a tightrope: the joint impact of customer and within-firm boundary spanning activities on perceived customer satisfaction and team performance S Sleep, S Bharadwaj, SK Lam Journal of the Academy of Marketing Science 43 (4), 472-489, 2015 | 61 | 2015 |
