| Trust in leadership: Meta-analytic findings and implications for research and practice. KT Dirks, DL Ferrin Journal of applied psychology 87 (4), 611, 2002 | 6086 | 2002 |
| A trust-based consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents DJ Kim, DL Ferrin, HR Rao Decision support systems 44 (2), 544-564, 2008 | 5751 | 2008 |
| The role of trust in organizational settings KT Dirks, DL Ferrin Organization science 12 (4), 450-467, 2001 | 4058 | 2001 |
| Trust and satisfaction, two stepping stones for successful e-commerce relationships: A longitudinal exploration DJ Kim, DL Ferrin, HR Rao Information systems research 20 (2), 237-257, 2009 | 1633 | 2009 |
| Removing the shadow of suspicion: the effects of apology versus denial for repairing competence-versus integrity-based trust violations. PH Kim, DL Ferrin, CD Cooper, KT Dirks Journal of applied psychology 89 (1), 104, 2004 | 1551 | 2004 |
| When more blame is better than less: The implications of internal vs. external attributions for the repair of trust after a competence-vs. integrity-based trust violation PH Kim, KT Dirks, CD Cooper, DL Ferrin Organizational behavior and human decision processes 99 (1), 49-65, 2006 | 796 | 2006 |
| Direct and indirect effects of third-party relationships on interpersonal trust. DL Ferrin, KT Dirks, PP Shah Journal of applied psychology 91 (4), 870, 2006 | 599 | 2006 |
| The use of rewards to increase and decrease trust: Mediating processes and differential effects DL Ferrin, KT Dirks Organization science 14 (1), 18-31, 2003 | 525 | 2003 |
| Silence speaks volumes: the effectiveness of reticence in comparison to apology and denial for responding to integrity-and competence-based trust violations. DL Ferrin, PH Kim, CD Cooper, KT Dirks Journal of Applied Psychology 92 (4), 893, 2007 | 522 | 2007 |
| Can I trust you to trust me? A theory of trust, monitoring, and cooperation in interpersonal and intergroup relationships DL Ferrin, MC Bligh, JC Kohles Group & Organization Management 32 (4), 465-499, 2007 | 490 | 2007 |
| It takes two to tango: An interdependence analysis of the spiraling of perceived trustworthiness and cooperation in interpersonal and intergroup relationships DL Ferrin, MC Bligh, JC Kohles Organizational Behavior and Human Decision Processes 107 (2), 161-178, 2008 | 430 | 2008 |
| Interpersonal trust within negotiations: Meta-analytic evidence, critical contingencies, and directions for future research DT Kong, KT Dirks, DL Ferrin Academy of Management Journal 57 (5), 1235-1255, 2014 | 334 | 2014 |
| Understanding the effects of substantive responses on trust following a transgression KT Dirks, PH Kim, DL Ferrin, CD Cooper Organizational Behavior and Human Decision Processes 114 (2), 87-103, 2011 | 296 | 2011 |
| Trust differences across national-societal cultures: Much to do, or much ado about nothing DL Ferrin, N Gillespie Organizational trust: A cultural perspective, 42-86, 2010 | 206 | 2010 |
| Repairing trust with individuals vs. groups PH Kim, CD Cooper, KT Dirks, DL Ferrin Organizational Behavior and Human Decision Processes 120 (1), 1-14, 2013 | 201 | 2013 |
| Antecedents of consumer trust in B-to-C electronic commerce DJ Kim, DL Ferrin, HR Rao AIS, 2003 | 175 | 2003 |
| A study of the effect of consumer trust on consumer expectations and satisfaction: The Korean experience DJ Kim, DL Ferrin, HR Rao Proceedings of the 5th international conference on Electronic commerce, 310-315, 2003 | 130 | 2003 |
| Designing trustworthy organizations RF Hurley, N Gillespie, DL Ferrin, G Dietz MIT Sloan Management Review 54 (4), 74, 2013 | 89 | 2013 |
| What are the determinants of interpersonal trust in dyadic negotiations? Meta-analytic evidence and implications for future research SC Lu, DT Kong, DL Ferrin, KT Dirks Journal of Trust Research 7 (1), 22-50, 2017 | 87 | 2017 |
| THE EFFECTS OF TRUST IN LEADERSHIP ON EMPLOYEE PERFORMANCE, BEHAVIOR, AND ATTITUDES: A META-ANALYSIS. KT Dirks, DL Ferrin Academy of management proceedings 2000 (1), 1-1, 2000 | 50 | 2000 |