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Sandra Loureiro
Sandra Loureiro
Full Professor Marketing
Adresse e-mail validée de iscte-iul.pt
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I, Chatbot: Modeling the determinants of users’ satisfaction and continuance intention of AI-powered service agents
M Ashfaq, J Yun, S Yu, SMC Loureiro
Telematics and informatics 54, 101473, 2020
8792020
The role of the rural tourism experience economy in place attachment and behavioral intentions
SMC Loureiro
International journal of hospitality management 40, 1-9, 2014
8702014
20 years of research on virtual reality and augmented reality in tourism context: A text-mining approach
SMC Loureiro, J Guerreiro, F Ali
Tourism management 77, 104028, 2020
6862020
Corporate reputation, satisfaction, delight, and loyalty towards rural lodging units in Portugal
SMC Loureiro, E Kastenholz
International Journal of Hospitality Management 30 (3), 575-583, 2011
5732011
Artificial intelligence in business: State of the art and future research agenda
SMC Loureiro, J Guerreiro, I Tussyadiah
Journal of business research 129, 911-926, 2021
5602021
The importance of quality, satisfaction, trust, and image in relation to rural tourist loyalty
SMC Loureiro, FJM González
Journal of Travel & Tourism Marketing 25 (2), 117-136, 2008
5262008
Brand emotional connection and loyalty
SMC Loureiro, KH Ruediger, V Demetris
Journal of Brand Management 20 (1), 13-27, 2012
5132012
Value get, value give: The relationships among perceived value, relationship quality, customer engagement, and value consciousness
OS Itani, AN Kassar, SMC Loureiro
International Journal of Hospitality Management 80, 78-90, 2019
4542019
The influence of brand experience and service quality on customer engagement
C Prentice, X Wang, SMC Loureiro
Journal of Retailing and Consumer Services 50, 50-59, 2019
4432019
Exploring behavioural branding, brand love and brand co-creation
HR Kaufmann, SMC Loureiro, A Manarioti
Journal of Product & Brand Management 25 (6), 516-526, 2016
4062016
Examining the Role of Wine Brand Love on Brand Loyalty: A Multi-Country Comparison
J Drennan, C Bianchi, S Cacho-Elizondo, S Loureiro, N Guibert, B Proud
International Journal of Hospitality Management 49, 47–55, 2015
3892015
Understanding the use of Virtual Reality in Marketing: A text mining-based review
SMC Loureiro, J Guerreiro, S Eloy, D Langaro, P Panchapakesan
Journal of Business Research 100, 514-530, 2019
3592019
Calibrating 30 years of experimental research: a meta-analysis of the atmospheric effects of music, scent, and color
H Roschk, SMC Loureiro, J Breitsohl
Journal of retailing 93 (2), 228-240, 2017
3562017
The dimensions of rural tourism experience: impacts on arousal, memory, and satisfaction
E Kastenholz, MJ Carneiro, CP Marques, SMC Loureiro
Journal of Travel & Tourism Marketing 35 (2), 189-201, 2018
3282018
Brand coolness
C Warren, R Batra, SMC Loureiro, RP Bagozzi
Journal of Marketing 83 (5), 36-56, 2019
3202019
Stakeholder engagement in co-creation processes for innovation: A systematic literature review and case study
SMC Loureiro, J Romero, RG Bilro
Journal of Business Research 119, 388-409, 2020
2762020
The effect of corporate social responsibility on consumer satisfaction and perceived value: the case of the automobile industry sector in Portugal
SMC Loureiro, IMD Sardinha, L Reijnders
Journal of cleaner production 37, 172-178, 2012
2742012
Exploring online customer engagement with hospitality products and its relationship with involvement, emotional states, experience and brand advocacy
RG Bilro, SMC Loureiro, J Guerreiro
Journal of Hospitality Marketing & Management 28 (2), 147-171, 2019
2392019
Antecedents and outcomes of online brand engagement: The role of brand love on enhancing electronic-word-of-mouth
SMC Loureiro, T Gorgus, HR Kaufmann
Online Information Review 41 (7), 985-1005, 2017
2392017
The effect of atmospheric cues and involvement on pleasure and relaxation: The spa hotel context
SMC Loureiro, M Almeida, P Rita
International Journal of Hospitality Management 35, 35-43, 2013
2252013
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