| Engaging and retaining customers with AI and employee service C Prentice, M Nguyen Journal of Retailing and Consumer Services 56 (September), 1-13, 2020 | 347 | 2020 |
| Motivation and knowledge sharing: a meta-analysis of main and moderating effects M Nguyen, TP Nham, FJ Froese, A Malik Journal of Knowledge Management 23 (5), 998-1016, 2019 | 332 | 2019 |
| Knowledge hiding in organizational crisis: The moderating role of leadership M Nguyen, A Malik, P Budhwar Journal of Business Research 139 (February), 161-172, 2022 | 191 | 2022 |
| Cognitive processes, rewards and online knowledge sharing behaviour: the moderating effect of organisational innovation M Nguyen, A Malik Journal of Knowledge Management 26 (4), 1241-1261, 2020 | 137 | 2020 |
| The theory of planned behavior and knowledge sharing: A systematic review and meta-analytic structural equation modelling M Nguyen, PT Nham, VN Hoang VINE Journal of Information and Knowledge Management Systems 49 (1), 76-94, 2019 | 134 | 2019 |
| The effect of AI quality on customer experience and brand relationship M Nguyen, S Quach, P Thaichon Journal of Consumer Behaviour 21 (3), 481-493, 2022 | 123 | 2022 |
| Impact of knowledge sharing on employees’ service quality: The moderating role of artificial intelligence M Nguyen, A Malik International Marketing Review 39 (3), 482-508, 2022 | 117 | 2022 |
| Four-dimensional model: a literature review in online organisational knowledge sharing M Nguyen VINE Journal of Information and Knowledge Management Systems 51 (1), 109-138, 2021 | 113 | 2021 |
| A two‐wave cross‐lagged study on AI service quality: The moderating effects of the job level and job role M Nguyen, A Malik British Journal of Management 33 (3), 1221-1237, 2022 | 99 | 2022 |
| Do extrinsic motivation and organisational culture additively strengthen intrinsic motivation in online knowledge sharing? An empirical study M Nguyen VINE Journal of Information and Knowledge Management Systems 50 (1), 75-93, 2020 | 92 | 2020 |
| Knowledge sharing and innovation capability at both individual and organizational levels: An empirical study from Vietnam's telecommunication companies. TP Nham, M Nguyen, NH Tran, HA Nguyen Management & Marketing 15 (2), 275-301, 2020 | 87 | 2020 |
| How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers M Nguyen, A Malik, P Sharma Journal of Knowledge Management 25 (7), 1811-1831, 2021 | 85 | 2021 |
| Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism M Nguyen, NS Siri, A Malik Journal of Knowledge Management 26 (1), 70-87, 2021 | 78 | 2021 |
| Robotic service quality–Scale development and validation C Prentice, M Nguyen Journal of Retailing and Consumer Services 62 (September), 1-7, 2021 | 73 | 2021 |
| Towards a transformative model of circular economy for SMEs Z Bing, M Nguyen, S Siri, A Malik Journal of Business Research 144 (May), 545-555, 2022 | 63 | 2022 |
| Reverse relationship between reward, knowledge sharing and performance M Nguyen, C Prentice Knowledge Management Research & Practice 20 (4), 516-527, 2022 | 58 | 2022 |
| Relevant, or irrelevant, external factors in panic buying C Prentice, M Nguyen, P Nandy, MA Winardi, Y Chen, L Le Monkhouse, ... Journal of Retailing and Consumer Services 61 (July), 1-10, 2021 | 53 | 2021 |
| Impact of technology-based knowledge sharing on employee outcomes: moderation effects of training, support and leadership M Nguyen, S Rundle-Thiele, A Malik, P Budhwar Journal of Knowledge Management 27 (8), 2283-2301, 2023 | 45 | 2023 |
| Motivation in organisational online knowledge sharing M Nguyen, LV Ngo, G Gregory Journal of Knowledge Management 26 (1), 102-125, 2021 | 44 | 2021 |
| Exploring the role of omnichannel retailing technologies: Future research directions P Thaichon, S Quach, M Barari, M Nguyen Australasian Marketing Journal 32 (2), 162-177, 2024 | 42 | 2024 |
Professor Catherine PrenticeUniversity of Southern QueenslandAdresse e-mail validée de usq.edu.au