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John C. Mowen
John C. Mowen
Oklahoma State University
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Perilaku konsumen
JC Mowen, M Minor
Jakarta: Erlangga 90, 16-38, 2002
33282002
The customer orientation of service workers: Personality trait effects on self-and supervisor performance ratings
TJ Brown, JC Mowen, DT Donavan, JW Licata
Journal of marketing research 39 (1), 110-119, 2002
20752002
EL COMPORTAMIENTO DEL CONSUMIDOR EN
OC Moreno, J Ruiz Andrade, M Lozano Ramírez, R Verján Quiñones
Revista Global de Negocios 3, 104, 2015
18722015
Internal benefits of service-worker customer orientation: Job satisfaction, commitment, and organizational citizenship behaviors
DT Donavan, TJ Brown, JC Mowen
Journal of marketing 68 (1), 128-146, 2004
16332004
Perilaku konsumen jilid 1
JC Mowen, M Minor
Jakarta: Erlangga, 2002
9112002
The 3M model of motivation and personality: Theory and empirical applications to consumer behavior
JC Mowen
Springer Science & Business Media, 2000
8632000
Psychological determinants of financial preparedness for retirement
DA Hershey, JC Mowen
The Gerontologist 40 (6), 687-697, 2000
4992000
Understanding compulsive buying among college students: A hierarchical approach
JC Mowen, N Spears
Journal of consumer psychology 8 (4), 407-430, 1999
4791999
On explaining and predicting the effectiveness of celebrity endorsers.
JC Mowen, SW Brown
Advances in consumer research 8 (1), 1981
4101981
Re-examining salesperson goal orientations: personality influencers, customer orientation, and work satisfaction
EG Harris, JC Mowen, TJ Brown
Journal of the Academy of Marketing Science 33 (1), 19-35, 2005
4012005
Consumer Behavior. 4-th ed
JC Mowen, M Minor
Jersey: Prentice Hall, 1995
3821995
Source credibility: On the independent effects of trust and expertise
JL Wiener, JC Mowen
Advances in consumer research 13 (1), 306-310, 1986
3181986
Volunteer behavior: A hierarchical model approach for investigating its trait and functional motive antecedents
JC Mowen, H Sujan
Journal of consumer psychology 15 (2), 170-182, 2005
3112005
Beyond consumer decision making
JC Mowen
Journal of consumer marketing 5 (1), 15-25, 1988
2911988
The impact of perceived justice on customer satisfaction and intention to complain in a service recovery.
M Ann Hocutt, G Chakraborty, JC Mowen
Advances in consumer research 24 (1), 1997
2861997
Waiting in the emergency room: how to improve patient satisfaction
JC Mowen, JW Licata, J McPhail
Marketing Health Services 13 (2), 26, 1993
2811993
Employee customer orientation in context: How the environment moderates the influence of customer orientation on performance outcomes.
JW Grizzle, AR Zablah, TJ Brown, JC Mowen, JM Lee
Journal of applied psychology 94 (5), 1227, 2009
2752009
On the trait antecedents and outcomes of service worker job resourcefulness: A hierarchical model approach
JW Licata, JC Mowen, EG Harris, TJ Brown
Journal of the Academy of Marketing science 31 (3), 256-271, 2003
2712003
Toward a theory of motivation and personality with application to word-of-mouth communications
JC Mowen, S Park, A Zablah
Journal of business research 60 (6), 590-596, 2007
2552007
C dan Michael Minor. 2002
J Mowen
Perilaku Konsumen, 2000
2392000
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