Why are Generation Y consumers the most likely to complain and repurchase? RR Soares, TTC Zhang, JF Proença, J Kandampully Journal of Service Management 28 (3), 520-540, 2017 | 137 | 2017 |
Business model innovation: towards a conceptual framework I Saur-Amaral, RR Soares, JF Proença Tourism & Management Studies 14 (1), 80-93, 2018 | 30 | 2018 |
Sustainability in project management and project success with virtual teams: A quantitative analysis considering stakeholder engagement and knowledge management G Blak Bernat, EL Qualharini, MS Castro, AB Barcaui, RR Soares Sustainability 15 (12), 9834, 2023 | 23 | 2023 |
Desafios da gestão de pessoas em trabalho remoto I Moço, S Lopes, RR Soares Lisboa, Portugal: Faculdade de Ciências Empresariais e Sociais da …, 2020 | 18 | 2020 |
The service recovery paradox in a call-center context: Compensation and timeliness in recovering mobile customers RR Soares, JF Proença, PK Kannan 2014 47th Hawaii International Conference on System Sciences, 1306-1315, 2014 | 10 | 2014 |
Does service failure context matter? Customers’ response to service recovery RR Soares, JF Proença Journal of Marketing Research and Case Studies 2015, 1-11, 2015 | 7 | 2015 |
Marketing – Um desafio incontornável para as Microempresas R Soares, C Leal, M Herter | 5 | 2019 |
A Systematic Literature Review on Accessible Tourism and Marketing Strategies: Where Do We Stand JTM Lourenço, RR Soares International Conference on Marketing and Technologies, 583-593, 2022 | 4 | 2022 |
Business model innovation: where do we stand? I Saur-Amaral, RR Soares, JF Proença ISPIM Innovation Symposium, 1, 2016 | 4 | 2016 |
A relação entre o preço, proveniência e qualidade intrínseca em vinhos do Novo e do Velho Mundo F Gonçalves, R Soares Revista Portuguesa e Brasileira de Gestão 11 (2-3), 107-116, 2012 | 4 | 2012 |
Motivations for peer-to-peer accommodation: Exploring sustainable choices in collaborative consumption AC Delgado, RR Soares, JF Proença Sustainability 15 (13), 10276, 2023 | 3 | 2023 |
Key strategic drivers for business digital transformation: systematic literature review R Figueiredo, R Soares, JJ de Matos Ferreira Dynamic Strategic Thinking for Improved Competitiveness and Performance, 137-153, 2020 | 3 | 2020 |
Influenciadores e Causas Sociais: Como o tipo de causa interfere no sucesso da promoção das causas? RR Soares, MM Herter, M do Carmo Leal, DC Pinto, C Abreu Revista Ibérica de Sistemas e Tecnologias de Informação 34, 514-526, 2020 | 2 | 2020 |
Exploring shared services centres dynamics: The yazaki porto technical centre engineering operations case study FLC Lopes | 2 | 2017 |
The Spinner Innovation and Knowledge Flow for Future Health Scenarios Applications R Figueiredo, M Castro, PM Veiga, R Soares Future Health Scenarios, 129-148, 2023 | 1 | 2023 |
The Spinner Innovation: Factors for inclusion and advocating in sustainable ecosystems R Figueiredo, RR Soares, M Castro, PM Veiga Universities, Entrepreneurial Ecosystems, and Sustainability 3, 215, 2021 | 1 | 2021 |
18 Consumer Behaviour towards hospitality brand’s accessibility experience J Lourenço, R Soares Navigating the future of management, 57, 2024 | | 2024 |
How Does Credibility Matter? Proposing and Validating a Framework for the Credibility of Live Streamers in the Gaming Industry R Soares, J Liu, T Zhang, C Lu, Y Zhong Services Marketing Quarterly 45 (1), 83-104, 2024 | | 2024 |
Tourism Services Innovation Ecosystem: A Multicriteria Model Approach Based on Portuguese Higher Education R Figueiredo, RR Soares, HG Costa Tourism Entrepreneurship in Portugal and Spain: Competitive Landscapes and …, 2022 | | 2022 |
Balanced scorecard and business intelligence in management control systems: A government agency approach D Magueta, L Pimentel, R Soares, E Vaz 35th EBES Conference Proceedings, 2021 | | 2021 |