Examining the mechanisms linking transformational leadership, employee customer orientation, and service performance: The mediating roles of perceived supervisor and coworker … YJ Liaw, NW Chi, A Chuang Journal of Business and Psychology 25, 477-492, 2010 | 378 | 2010 |
Transformational leadership and customer service: A moderated mediation model of negative affectivity and emotion regulation A Chuang, TA Judge, YJ Liaw European Journal of Work and Organizational Psychology 21 (1), 28-56, 2012 | 164 | 2012 |
Can we enhance low-carbon tour intentions through climate science or responsibility sharing information? JS Horng, YJ Liaw Current Issues in Tourism 21 (8), 877-901, 2018 | 12 | 2018 |
The role of leadership on emotion regulation, service delivery, and health: a multi-level study Y Hong, H Liao, A Chuang, YJ Liaw SMR-Journal of Service Management Research 5 (4), 256-269, 2021 | 3 | 2021 |
Relating Objective Measurements of Low-Carbon Tour Constructs: Critical Perspectives from an Expert-Consensus Assessment Technique JS Horng, YJ Liaw 觀光旅遊研究學刊 12 (2), 1-25, 2017 | | 2017 |