| Design for services A Meroni, D Sangiorgi Routledge, 2016 | 824 | 2016 |
| Transformative services and transformation design D Sangiorgi International Journal of Design 5 (2), 29-40, 2011 | 552 | 2011 |
| Service design as an approach to implement the value cocreation perspective in new service development E Yu, D Sangiorgi Journal of Service Research 21 (1), 40-58, 2018 | 367 | 2018 |
| Design for value co-creation: Exploring synergies between design for service and service logic K Wetter-Edman, D Sangiorgi, B Edvardsson, S Holmlid, C Grönroos, ... Service Science 6 (2), 106-121, 2014 | 283 | 2014 |
| Building up a framework for Service Design research D Sangiorgi 8th European Academy of Design conference, 415-420, 2009 | 222 | 2009 |
| Service design and healthcare innovation: From consumption to co-production to co-creation K Freire, D Sangiorgi Proceedings of 2nd Service Design and Service Innovation conference, ServDes …, 2010 | 191 | 2010 |
| Service design and organisational change. Bridging the gap between rigour and relevance S Junginger, D Sangiorgi International association of societies of design research 2009, 4339-4348, 2009 | 185 | 2009 |
| Leveraging service design for healthcare transformation: Toward people-centered, integrated, and technology-enabled healthcare systems L Patrício, D Sangiorgi, D Mahr, M Čaić, S Kalantari, S Sundar Journal of Service Management 31 (5), 889-909, 2020 | 169 | 2020 |
| Designing for Service: key issues and new directions D Sangiorgi, A Prendiville Bloomsbury Publishing, 2017 | 165 | 2017 |
| Leveraging service design as a multidisciplinary approach to service innovation M Prestes Joly, JG Teixeira, L Patrício, D Sangiorgi Journal of service Management 30 (6), 681-715, 2019 | 137 | 2019 |
| Designing for public sector innovation in the UK: design strategies for paradigm shifts D Sangiorgi Foresight 17 (4), 332-348, 2015 | 111 | 2015 |
| Innovation through service design. From research and theory to a network of practice. A user’s driven perspective S Maffei, B Mager, D Sangiorgi Joining forces, 1-9, 2005 | 105 | 2005 |
| Service Design as an approach to New Service Development: reflections and future studies D Sangiorgi, Y Eun ServDes. 2014 Service Future; Proceedings of the fourth Service Design and …, 2014 | 99 | 2014 |
| Designing for interdependence, participation and emergence in complex service systems D Sangiorgi, L Patrício, R Fisk Designing for service: Key issues and new directions, 49-64, 2017 | 86 | 2017 |
| Service design research pioneers. An overview of service design research developed in Italy since the ‘90s D Sangiorgi, E Pacenti Design Research Journal 1 (10), 26-33, 2010 | 81 | 2010 |
| Integrating evidence-based design and experience-based approaches in healthcare service design VL Carr, D Sangiorgi, M Büscher, S Junginger, R Cooper HERD: Health Environments Research & Design Journal 4 (4), 12-33, 2011 | 80 | 2011 |
| A theoretical framework for studying service design practices: First steps to a mature field D Sangiorgi, A Prendiville Design Management Journal 9 (1), 61-73, 2015 | 67 | 2015 |
| Exploring the transformative impacts of service design: The role of designer–client relationships in the service development process E Yu, D Sangiorgi Design Studies 55, 79-111, 2018 | 63 | 2018 |
| Emerging issues in service design D Sangiorgi, S Junginger The Design Journal 18 (2), 165-170, 2015 | 60 | 2015 |
| Value co-creation in design for services D Sangiorgi Service Design with Theory, 95-104, 2013 | 59 | 2013 |
Junginger Sabine, PhDNorthumbria UniversityDirección de correo verificada de northumbria.ac.uk