| Social customer relationship management: An integrated conceptual framework S Dewnarain, H Ramkissoon, F Mavondo Journal of Hospitality Marketing & Management 28 (2), 172-188, 2019 | 248 | 2019 |
| Social customer relationship management: a customer perspective S Dewnarain, H Ramkissoon, F Mavondo Journal of Hospitality Marketing & Management 30 (6), 673-698, 2021 | 87 | 2021 |
| Social Customer Relationship Management in the Hospitality Industry S Dewnarain, H Ramkissoon, F and Mavondo Journal of Hospitality 1 (1), 1-14, 2019 | 26 | 2019 |
| Introduction to gender and entrepreneurship in tourism H Ramkissoon, F Mavondo Gender and entrepreneurship in tourism, 1-8, 2023 | 11 | 2023 |
| A profile deviation approach to enhancing relationship marketing outcomes S Dewnarain, F Mavondo, H Ramkissoon, A Shaalan Journal of Hospitality Marketing & Management, 2023 | 6 | 2023 |
| Female entrepreneurship in tourism: An island perspective S Dewnarain, V Gungah Gender and Entrepreneurship in Tourism, 58-72, 2023 | 1 | 2023 |
| The Use of Social Customer Relationship Management for Optimising Business Performance in the Hotel Industry in Mauritius. S Dewnarain Global Trends in Management, IT and Governance in an eWorld (E-MIG …, 2018 | 1 | 2018 |
| A group-based learning approach in developing AI literacy in an interdisciplinary context S Dewnarain, M Psyllou Education Excellence Conference 2024 Generative Futures in Higher Education …, 2024 | | 2024 |
| Students' Intention to Engage With ChatGPT and Artificial Intelligence in Higher Education Business Studies Programmes: An Initial Qualitative Exploration V Benuyenah, S Dewnarain International Journal of Distance Education Technologies 22 (1), 21, 2024 | | 2024 |
| Developing the CAS model based on factors motivating medical tourists’ decision-making process: A conceptual literature review. M Khawar, S Dewnarain 11th Advances in Hospitality and Tourism Marketing and Management Conference …, 2024 | | 2024 |
| A group-based learning approach to developing AI literacy in an interdisciplinary context S Dewnarain, M Psyllou LTSE Learning Teaching Student Experience Conference, Birmingham, UK, 2024 | | 2024 |
| Green Fashion in the UK: Creating Meaningful and Powerful Brands through Sustainable Consumption and the Circular Economy. S Dewnarain, M Psyllou SEE Global Sustainability Summit, Dubai, UAE, 2024 | | 2024 |
| Using a blended approach to offer academic support to non-native English speakers: A Middle Eastern perspective. S Dewnarain, F Elshafie Birmingham Business School Education Conference 2023 3, 2023 | | 2023 |
| An exploration of students’ intention to engage with ChatGPT and Artificial Intelligence V Benuyenah, S Dewnarain Birmingham Business School Education Conference 2023 3, 2023 | | 2023 |
| Rethinking Customer Engagement through Social Customer Relationship Management S Dewnarain, F Mavondo, H Ramkissoon, A Shaalan 27th International Conference on Corporate and Marketing Communications, 87-88, 2023 | | 2023 |
| Exploring the Mediating Role of Customer Engagement in the Hospitality Industry S Dewnarain International Conference for Tourism and Social Research 1 (1), 2022 | | 2022 |
Haywantee RamkissoonProfessor (Full) Health, wellbeing, quality-of-life; Sustainable Tourism; Marketing; ManagementDirección de correo verificada de unisa.edu.au