| The organization and activation of orthographic knowledge in reading aloud. RJ Glushko Journal of experimental psychology: Human perception and performance 5 (4), 674, 1979 | 1662 | 1979 |
| Market makers using documents for commerce in trading partner networks BA Meltzer, T Allen, MD Fuchs, RJ Glushko, M Maloney US Patent 6,125,391, 2000 | 574 | 2000 |
| An XML Framework for Agent-based E-commerce RJ Glushko, JM Tenenbaum, B Meltzer Communications of the ACM 42 (3), 106-ff., 1999 | 550 | 1999 |
| Participant server which process documents for commerce in trading partner networks BA Meltzer, AE Davidson, MD Fuchs, RJ Glushko, K Persson, ... US Patent 6,226,675, 2001 | 458 | 2001 |
| Document engineering RJ Glushko, T McGrath Mit Press, 2005 | 235 | 2005 |
| Principles for pronouncing print: The psychology of phonography RJ Glushko Interactive processes in reading, 61-84, 2017 | 225 | 2017 |
| Designing service systems by bridging the “front stage” and “back stage” RJ Glushko, L Tabas Information Systems and E-Business Management 7, 407-427, 2009 | 152 | 2009 |
| The discipline of organizing RJ Glushko BULLETIN of the American society for information science and technology 40 …, 2013 | 144 | 2013 |
| Designing a service science discipline with discipline RJ Glushko IBM systems journal 47 (1), 15-27, 2008 | 139 | 2008 |
| Seven contexts for service system design RJ Glushko Handbook of service science, 219-249, 2010 | 129 | 2010 |
| Spatial comprehension and comparison processes in verification tasks RJ Glushko, LA Cooper Cognitive Psychology 10 (4), 391-421, 1978 | 122 | 1978 |
| XML and electronic commerce: enabling the network economy B Meltzer, R Glushko ACM SIGMOD Record 27 (4), 21-24, 1998 | 120 | 1998 |
| Categorization in the wild RJ Glushko, PP Maglio, T Matlock, LW Barsalou Trends in cognitive sciences 12 (4), 129-135, 2008 | 117 | 2008 |
| Design issues for multi-document hypertexts RJ Glushko Proceedings of the second annual ACM conference on Hypertext, 51-60, 1989 | 111 | 1989 |
| Substituting information for interaction: a framework for personalization in service encounters and service systems RJ Glushko, KJ Nomorosa Journal of Service Research 16 (1), 21-38, 2013 | 87 | 2013 |
| Transforming text into hypertext for a compact disc encyclopedia RJ Glushko Proceedings of the SIGCHI Conference on Human Factors in Computing Systems …, 1989 | 77 | 1989 |
| The magazine archive includes every article published in Communications of the ACM for over the past 50 years. KL Kroeker Communications of the ACM 54 (6), 11-13, 2011 | 62* | 2011 |
| Comparing the views of lawyers and user interface designers on the software copyright look and feel lawsuits P Samuelson, RJ Glushko Jurimetrics J. 30, 121, 1989 | 57 | 1989 |
| Document engineering for e-business RJ Glushko, T McGrath Proceedings of the 2002 ACM symposium on Document engineering, 42-48, 2002 | 52 | 2002 |
| Bridging the “front stage” and “back stage” in service system design RJ Glushko, L Tabas Proceedings of the 41st Annual Hawaii International Conference on System …, 2008 | 51 | 2008 |
