| How will service robots redefine leadership in hotel management? A Delphi approach S Xu, J Stienmetz, M Ashton International Journal of Contemporary Hospitality Management 32 (6), 2217-2237, 2020 | 148 | 2020 |
| Antecedents and outcomes of artificial intelligence adoption and application in the workplace: the socio-technical system theory perspective X Yu, S Xu, M Ashton Information Technology & People 36 (1), 454-474, 2023 | 146 | 2023 |
| Virtual spaces as the future of consumption in tourism, hospitality and events V Filimonau, M Ashton, U Stankov Journal of Tourism Futures 10 (1), 110-115, 2024 | 59 | 2024 |
| Covid-19 and Instagram: digital service innovation in top restaurants A Tuomi, I Tussyadiah, M Ashton Information and Communication Technologies in Tourism 2021: Proceedings of …, 2021 | 23 | 2021 |
| Ghost production: applying the servuction model to establish a typology and propose a research agenda for on-demand restaurant food delivery M Ashton, A Tuomi, P Backman Journal of Hospitality and Tourism Insights 6 (5), 1730-1754, 2022 | 17 | 2022 |
| Innovation in high-end food service during COVID-19 lockdowns A Tuomi, M Ashton, HK Ellonen, I Tussyadiah | 12 | 2022 |
| Robotics, artificial intelligence and service automation in hotel service process design: can customer dominant logic provide improved value? MT Ashton Bournemouth University, 2021 | 6 | 2021 |
| How chefs develop the practice to manage food waste in professional kitchens V Filimonau, H Sezerel, M Ashton, M Kubal-Czerwińska, GI Bhaskara, ... International Journal of Hospitality Management 119, 103712, 2024 | 5 | 2024 |
| “Preducing” food waste in multiple cultural realms H Sezerel, V Filimonau, M Ashton, ST Xu International Journal of Gastronomy and Food Science 32, 100745, 2023 | 4 | 2023 |
| How the Metaverse can add new layers of hospitality services: a perspective of senior industry practitioners M Ashton, V Filimonau, A Tuomi International Journal of Contemporary Hospitality Management, 2024 | 3 | 2024 |
| Gender dynamics and sustainable practices: exploring food waste management among female chefs in the hospitality industry M Ashton, H Sezerel, V Filimonau, S Gunay Journal of Sustainable Tourism, 1-26, 2024 | 1 | 2024 |
| Revisiting the taxonomy of market exit strategies in hotels L Igosheva, V Filimonau, M Ciraulo, M Ashton, VA Ermolaev International Journal of Hospitality Management 120, 103777, 2024 | 1 | 2024 |
| Hotel Employee Engagement During the Pandemic: A Mixed-Method Approach S Xu, M Ashton, Y Li, G Staunton, Y Li Cornell Hospitality Quarterly, 19389655241276511, 2024 | | 2024 |
| Does an Attendance Policy Positively Impact Staff and Student Wellbeing? A Case Study Exploring Attitudes Toward a University of Surrey Attendance Policy E Delaney, M Ashton Journal of hospitality & tourism education 36 (3), 205-215, 2024 | | 2024 |
Shi (Tracy) XuUniversity of SurreyVerified email at surrey.ac.uk
