| Examining intellectual capital and competitive advantage relationship: Role of innovation and organizational learning H Chahal, P Bakshi International Journal of Bank Marketing 33 (3), 376-399, 2015 | 339 | 2015 |
| Implications of corporate social responsibility on marketing performance: A conceptual framework H Chahal, RD Sharma Journal of Services Research 6 (1), 205, 2006 | 293 | 2006 |
| Antecedents and consequences of organisational citizenship behaviour (OCB): A conceptual framework in reference to health care sector H Chahal, S Mehta Journal of Services Research 10 (2), 25, 2010 | 287 | 2010 |
| How trust moderates social media engagement and brand equity H Chahal, A Rani Journal of Research in Interactive Marketing 11 (3), 312-335, 2017 | 266 | 2017 |
| Development of multidimensional scale for healthcare service quality (HCSQ) in Indian context H Chahal, N Kumari Journal of Indian Business Research 2 (4), 230-255, 2010 | 214 | 2010 |
| Significant components of service brand equity in healthcare sector H Chahal, M Bala International journal of health care quality assurance 25 (4), 343-362, 2012 | 196 | 2012 |
| Measurement and impact of customer experience in banking sector H Chahal, K Dutta Decision 42, 57-70, 2015 | 179 | 2015 |
| Operations management research grounded in the resource-based view: A meta-analysis H Chahal, M Gupta, N Bhan, TCE Cheng International Journal of Production Economics 230, 107805, 2020 | 142 | 2020 |
| Consumer perceived value: The development of a multiple item scale in hospitals in the Indian context H Chahal, N Kumari International Journal of Pharmaceutical and Healthcare Marketing 6 (2), 167-190, 2012 | 136 | 2012 |
| Confirmatory study on brand equity and brand loyalty: a special look at the impact of attitudinal and behavioural loyalty H Chahal, M Bala Vision 14 (1-2), 1-12, 2010 | 123 | 2010 |
| Social media brand engagement: dimensions, drivers and consequences H Chahal, J Wirtz, A Verma Journal of Consumer Marketing 37 (2), 191-204, 2020 | 120 | 2020 |
| Consumer perceived value and consumer loyalty in the healthcare sector H Chahal, N Kumari Journal of Relationship Marketing 10 (2), 88-112, 2011 | 120 | 2011 |
| Modeling patient satisfaction construct in the Indian health care context H Chahal, S Mehta International Journal of Pharmaceutical and Healthcare Marketing 7 (1), 75-92, 2013 | 110 | 2013 |
| Destination attributes and destination image relationship in volatile tourist destination: role of perceived risk H Chahal, A Devi Metamorphosis 14 (2), 1-19, 2015 | 104 | 2015 |
| Effect of intellectual capital on competitive advantage and business performance: Role of innovation and learning culture H Chahal, P Bakshi International Journal of Learning and Intellectual Capital 11 (1), 52-70, 2014 | 104 | 2014 |
| Measurement of intellectual capital in the Indian banking sector H Chahal, P Bakshi Vikalpa 41 (1), 61-73, 2016 | 102 | 2016 |
| The effect of perceived high-performance human resource practices on business performance: Role of organizational learning H Chahal, J Jyoti, A Rani Global Business Review 17 (3_suppl), 107S-132S, 2016 | 97 | 2016 |
| Antecedents and consequences of strategic green marketing orientation H Chahal, R Dangwal, S Raina Journal of Global Responsibility 5 (2), 338-362, 2014 | 84 | 2014 |
| Predicting patient loyalty and service quality relationship: a case study of civil hospital, Ahmedabad, India H Chahal Vision 12 (4), 45-55, 2008 | 72 | 2008 |
| Two component customer relationship management model for healthcare services H Chahal Managing Service Quality: An International Journal 20 (4), 343-365, 2010 | 70 | 2010 |