| Service recovery: Literature review and research issues A Krishna, GS Dangayach, R Jain Journal of Service Science Research 3, 71-121, 2011 | 79 | 2011 |
| Service recovery paradox: the success parameters A Krishna, GS Dangayach, S Sharma Global Business Review 15 (2), 263-277, 2014 | 47 | 2014 |
| A conceptual framework for the service recovery paradox A Krishna, GS Dangayach, R Jain The Marketing Review 11 (1), 41-56, 2011 | 40 | 2011 |
| Co-creation willingness matrix and capability continuum for classification and scaling of services D Lazarus, A Krishna, S Dhaka Journal of Global Marketing 27 (4), 213-225, 2014 | 39 | 2014 |
| Co-Creation Channel: A Concept for Paradigm Shift in Value Creation KA Lazarus D, S Dhaka Journal of Management Science and Practice 1 (1), 14-21, 2013 | 35* | 2013 |
| Business ethics: A sustainability approach A Krishna, GS Dangayach, R Jainabc Procedia-Social and Behavioral Sciences 25, 281-286, 2011 | 35 | 2011 |
| Service failure magnitude and paradox: a banking perspective S Singhal, A Krishna, D Lazarus Journal of Relationship Marketing 12 (3), 191-203, 2013 | 32 | 2013 |
| Character segmentation of Hindi unconstrained handwritten words S Bag, A Krishna Combinatorial Image Analysis: 17th International Workshop, IWCIA 2015 …, 2015 | 27 | 2015 |
| Statistical texture feature-based retrieval and performance evaluation of CT brain images BG Prasad, AN Krishna 2011 3rd International Conference on Electronics Computer Technology 2, 289-293, 2011 | 24 | 2011 |
| Classification of medical images using data mining techniques BG Prasad, K AN Advances in Communication, Network, and Computing: Third International …, 2012 | 19 | 2012 |
| Automated image annotation for semantic indexing and retrieval of medical images AN Krishna, BG Prasad International Journal of Computer Applications 55 (3), 2012 | 14 | 2012 |
| Anger and anxiety in hypertensive patients in India S Sharma, A Krishna, CD Spielberger Stress and emotion, 261-268, 2013 | 12 | 2013 |
| Antioxidant activity and GC-MS analysis of Phragmytes vallatoria leaf ethanoic extract ANV Krishna, BV Raman, KR Babu, C Apparao Int. Res. J. Pharm 3, 252-254, 2012 | 12 | 2012 |
| Service failure and recovery: Comparison between health care and automobile service station A Krishna, GS Dangayach, R Jain School of Doctoral Studies (European Union) Journal 3, 184-190, 2011 | 10 | 2011 |
| Effect of nitrogen levels, split application of nitrogen on yield and fibre quality of Bt cotton in vertisols. S Bharathi, SR Kumari, ANV Krishna, VC Reddy | 9 | 2016 |
| Information Needs for Farming and Livestock Management in Semi-arid Tracts of Southern India S Rao, M Gadgil, R Krishnapura, A Krishna, M Gangadhar, S Gadgil CAOS, IISc, Tech. Rep. AS 2, 2004 | 9 | 2004 |
| Co-creation as a competitive advantage: new dimensions and paradigms A Krishna, S Dhaka European Journal of Commerce and Management Research 2 (4), 79-83, 2013 | 8 | 2013 |
| Innovation in new service development: The role of customer A Krishna, P Kautish International Conference on Trade, Tourism and Management (ICTTM’2012 …, 2012 | 8 | 2012 |
| Website Management: Critical Factors of Service Failure and Corresponding Recovery System K Anupam, GS Dangayach, J Rakesh Advances in Management, 2011 | 7 | 2011 |
| An algorithm for aligning sentences in bilingual corpora using lexical information A Bharati, V Sriram, AV Krishna, R Sangal, SM Bendre arXiv preprint cs/0302014, 2003 | 7 | 2003 |
Govind Sharan DangayachMalaviya National Institute of technology JaipurVerified email at mnit.ac.in