| Consumption authenticity in the accommodations industry: the keys to brand love and brand loyalty for hotels and Airbnb M Mody, L Hanks Journal of Travel Research 59 (1), 173-189, 2020 | 222 | 2020 |
| Peer-to-peer interactions: Perspectives of Airbnb guests and hosts H Moon, L Miao, L Hanks, ND Line International Journal of Hospitality Management 77, 405-414, 2019 | 204 | 2019 |
| The effects of environmental and luxury beliefs on intention to patronize green hotels: The moderating effect of destination image ND Line, L Hanks Journal of Sustainable Tourism 24 (6), 904-925, 2016 | 197 | 2016 |
| The impact of the social servicescape, density, and restaurant type on perceptions of interpersonal service quality L Hanks, N Line, WGW Kim International Journal of Hospitality Management 61, 35-44, 2017 | 191 | 2017 |
| Sustainability communication: The effect of message construals on consumers’ attitudes towards green restaurants ND Line, L Hanks, L Zhang International Journal of Hospitality Management 57, 143-151, 2016 | 175 | 2016 |
| An expanded servicescape framework as the driver of place attachment and word of mouth ND Line, L Hanks, WG Kim Journal of Hospitality & Tourism Research 42 (3), 476-499, 2018 | 171 | 2018 |
| Parallel pathways to brand loyalty: Mapping the consequences of authentic consumption experiences for hotels and Airbnb M Mody, L Hanks, T Dogru Tourism Management 74, 65-80, 2019 | 163 | 2019 |
| The restaurant social servicescape: Establishing a nomological framework L Hanks, ND Line International journal of hospitality management 74, 13-21, 2018 | 150 | 2018 |
| Sharing economy research in hospitality and tourism: a critical review using bibliometric analysis, content analysis and a quantitative systematic literature review MA Mody, L Hanks, M Cheng International Journal of Contemporary Hospitality Management 33 (5), 1711-1745, 2021 | 149 | 2021 |
| Generative artificial intelligence in the hospitality and tourism industry: Developing a framework for future research T Dogru, N Line, M Mody, L Hanks, JA Abbott, F Acikgoz, A Assaf, S Bakir, ... Journal of Hospitality & Tourism Research 49 (2), 235-253, 2025 | 141 | 2025 |
| The impact of power on service customers’ willingness to post online reviews L Wu, AS Mattila, CY Wang, L Hanks Journal of Service Research 19 (2), 224-238, 2016 | 134 | 2016 |
| The effects of Airbnb on hotel performance: Evidence from cities beyond the United States T Dogru, L Hanks, M Mody, C Suess, E Sirakaya-Turk Tourism Management 79, 104090, 2020 | 131 | 2020 |
| Others service experiences: emotions, perceived justice, and behavior A Mattila, L Hanks, C Wang European Journal of Marketing 48 (3/4), 552-571, 2014 | 114 | 2014 |
| The impact of self-service technology and the presence of others on cause-related marketing programs in restaurants L Hanks, ND Line, AS Mattila Journal of Hospitality Marketing & Management 25 (5), 547-562, 2016 | 110 | 2016 |
| Status seeking and perceived similarity: A consideration of homophily in the social servicescape L Hanks, N Line, W Yang International Journal of Hospitality Management 60, 123-132, 2017 | 105 | 2017 |
| Image matters: Incentivizing green tourism behavior ND Line, L Hanks, L Miao Journal of Travel Research 57 (3), 296-309, 2018 | 100 | 2018 |
| Constraints to attracting new hotel workers: A study on industrial recruitment SP McGinley, L Hanks, ND Line International Journal of Hospitality Management 60, 114-122, 2017 | 100 | 2017 |
| The social servicescape: understanding the effects in the full-service hotel industry ND Line, L Hanks International Journal of Contemporary Hospitality Management 31 (2), 753-770, 2019 | 98 | 2019 |
| Investigating the impact of surprise rewards on consumer responses L Wu, AS Mattila, L Hanks International Journal of Hospitality Management 50, 27-35, 2015 | 95 | 2015 |
| Hedonic adaptation and satiation: Understanding switching behavior in the restaurant industry ND Line, L Hanks, WG Kim International Journal of Hospitality Management 52, 143-153, 2016 | 89 | 2016 |
Nathaniel D. LineFlorida State University, Dedman College of HospitalityVerified email at dedman.fsu.edu