| Usability test results for a discovery tool in an academic library JC Fagan, MA Mandernach, CS Nelson, JR Paulo, G Saunders Information technology and libraries 31 (1), 83-112, 2012 | 174 | 2012 |
| Usability studies of faceted browsing: A literature review JC Fagan Information Technology and Libraries 29 (2), 58-66, 2013 | 159 | 2013 |
| Instant messaging reference: Users' evaluation of library chat M Ruppel, J Condit Fagan Reference services review 30 (3), 183-197, 2002 | 130 | 2002 |
| The Suitability of Web Analytics Key Performance Indicators in the Academic Library Environment JC Fagan The Journal of Academic Librarianship 40 (1), 25-34, 2014 | 123 | 2014 |
| Students' perceptions of academic librarians J Fagan The Reference Librarian 37 (78), 131-148, 2003 | 102 | 2003 |
| An accessibility study of state legislative Web sites JC Fagan, B Fagan Government Information Quarterly 21 (1), 65-85, 2004 | 96 | 2004 |
| Communication strategies for instant messaging and chat reference services JC Fagan, CM Desai The Reference Librarian 38 (79-80), 121-155, 2003 | 70 | 2003 |
| Librarian, faculty, and student perceptions of academic librarians: Study introduction and literature review JC Fagan, H Ostermiller, E Price, L Sapp New Review of Academic Librarianship 27 (1), 38-75, 2021 | 66 | 2021 |
| The dimensions of library service quality: A confirmatory factor analysis of the LibQUAL+ instrument JC Fagan Library & Information Science Research 36 (1), 36-48, 2014 | 62 | 2014 |
| Citizens’ access to on-line state legislative documents JC Fagan, BD Fagan Government information quarterly 18 (2), 105-121, 2001 | 61 | 2001 |
| An evidence-based review of academic web search engines, 2014–2016: Implications for librarians’ practice and research agenda JC Fagan Information Technology and Libraries 36 (2), 7-47, 2017 | 57 | 2017 |
| The effectiveness of academic library deans and directors: a literature review JC Fagan Library Leadership & Management 26 (1), 2012 | 47 | 2012 |
| Discovery tools and information literacy JC Fagan Journal of Web Librarianship 5 (3), 171-178, 2011 | 39 | 2011 |
| Usability testing of a large, multidisciplinary library database: Basic search and visual search JC Fagan Information technology and libraries 25 (3), 140-150, 2006 | 37 | 2006 |
| Mashing up multiple web feeds using yahoo! pipes J CONDIT FAGAN Computers in Libraries 27 (10), 2007 | 36 | 2007 |
| Finding Articles and Journals via Google Scholar, Journal portals, and link Resolvers L Dixon, C Duncan, JC Fagan, M Mandernach, SE Warlick Reference & User Services Quarterly 50 (2), 170-181, 2010 | 32 | 2010 |
| Faculty Perceptions of Academic Librarians: Experts, Connectors, and Resource Stewards JC Fagan, H Ostermiller, E Price, L Sapp New Review of Academic Librarianship, 1-38, 2020 | 30 | 2020 |
| Creating an Instant Messaging Reference System. JC Fagan, M Calloway Information Technology and Libraries 20 (4), 202-12, 2001 | 30 | 2001 |
| The Effects of Reference, Instruction, Database Searches, and Ongoing Expenditures on Full-text Article Requests: An Exploratory Analysis JC Fagan The Journal of Academic Librarianship 40 (3), 264-274, 2014 | 23 | 2014 |
| The Visibility of Authority Records, Researcher Identifiers, Academic Social Networking Profiles, and Related Faculty Publications in Search Engine Results RB French, JC Fagan Journal of Web Librarianship 13 (2), 156-197, 2019 | 21 | 2019 |
Meris Mandernach LongmeierAssociate Professor, Ohio State UniversityVerified email at osu.edu