‪Andrea Pérez (ORCID: 0000-0003-3521-1783)‬

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Carlos López-GutiérrezUniversidad de CantabriaVerified email at unican.es
Ana Fernández LaviadaProfesora Titular de Economía Financiera y Contabilidad. Universidad de CantabriaVerified email at unican.es
Paula San-MartínUniversidad de CantabriaVerified email at unican.es
Stephen WilkinsInternational Centre for Higher Education Management (ICHEM), University of BathVerified email at bath.ac.uk
Muhammad Mohsin ButtMaynooth UniversityVerified email at mu.ie
Geraldina Silveyra LeónProfesora de emprendimiento, Tecnológico de MonterreyVerified email at tec.mx
Umar Farooq SahibzadaUniversity For The Creative Arts | Università degli Studi di Bergamo | Liaoning UniversityVerified email at uca.ac.uk
Khawaja Fawad LatifCOMSATS University Islamabad, Lahore CampusVerified email at cuilahore.edu.pk
Estefanía PalazuelosProfesora Contratado Doctor, Universidad de CantabriaVerified email at unican.es
Zia KhanFAST School of Management, National University of Computer and Emerging Sciences, Lahore, PakistanVerified email at nu.edu.pk
Wilco ChanMacao Institute of Tourism ManagementVerified email at ift.edu.mo
Liu Yongdan (Leon)Central South UniversityVerified email at csu.edu.cn
Zillur RahmanProfessor, Department of Management Studies, IIT RoorkeeVerified email at ms.iitr.ac.in
Min TeahCurtin UniversityVerified email at cbs.curtin.edu.au
Ian PhauCurtin UniversityVerified email at cbs.curtin.edu.au
Li Yan （晏丽）Capital University of Economics and BusinessVerified email at uts.edu.au
Elisa BaraibarUniversidad de CantabriaVerified email at unican.es
Dr. Waqar AlamAssociate Professor/ Chairman Department of Management Sciences, Abasyn UniversityVerified email at abasyn.edu.pk
Adeel SaqibAssistant Professor Management Sciences, COMSATS University, Islamabad,Verified email at ciit-attock.edu.pk
Elsa Diez BustoUniversidad de CantabriaVerified email at unican.es

Andrea Pérez (ORCID: 0000-0003-3521-1783)

Santander Financial Institute, Universidad de Cantabria

Verified email at unican.es - Homepage

Marketing RSC Sostenibilidad Emprendimiento Banca


Title Sort by citations Sort by year Sort by title	Cited by Cited by	Year
Corporate social responsibility and customer loyalty: exploring the role of identification, satisfaction and type of company A Pérez, I Rodríguez del Bosque Journal of Services Marketing 29 (1), 15-25, 2015	448	2015
Measuring CSR image: Three studies to develop and to validate a reliable measurement tool A Pérez, I Rodríguez del Bosque Journal of business ethics 118, 265-286, 2013	399	2013
CSR influence on hotel brand image and loyalty P Martínez, A Pérez, IR Del Bosque Academia Revista Latinoamericana de Administración 27 (2), 267-283, 2014	358	2014
Corporate reputation and CSR reporting to stakeholders: Gaps in the literature and future lines of research A Pérez Corporate communications: An international journal 20 (1), 11-29, 2015	349	2015
The effect of corporate associations on consumer behaviour A Pérez, M del Mar García de los Salmones, I Rodriguez del Bosque European journal of Marketing 47 (1/2), 218-238, 2013	338	2013
An integrative framework to understand how CSR affects customer loyalty through identification, emotions and satisfaction A Pérez, I Rodríguez del Bosque Journal of business ethics 129, 571-584, 2015	319	2015
The role of CSR in the corporate identity of banking service providers A Pérez, I Rodríguez del Bosque Journal of Business Ethics 108, 145-166, 2012	274	2012
Corporate social responsibility (CSR) and customer loyalty in the hotel industry: A cross-country study KF Latif, A Pérez, UF Sahibzada International Journal of Hospitality Management 89, 102565, 2020	267	2020
Business identity, image and reputation: The integration of theoretical perspectives A Pérez, IR del Bosque Cuadernos de Gestión 14 (01), 97-126, 2014	251*	2014
Measuring corporate social responsibility in tourism: Development and validation of an efficient measurement scale in the hospitality industry P Martínez, A Pérez, I Rodriguez del Bosque Journal of Travel & Tourism Marketing 30 (4), 365-385, 2013	228	2013
Exploring the role of CSR in the organizational identity of hospitality companies: A case from the Spanish tourism industry P Martínez, A Pérez, I Rodríguez del Bosque Journal of business ethics 124, 47-66, 2014	215	2014
The development of a stakeholder-based scale for measuring corporate social responsibility in the banking industry A Pérez, P Martínez, I Rodríguez del Bosque Service Business 7, 459-481, 2013	196	2013
The social role of financial companies as a determinant of consumer behavior MM García del los Salmones, A Pérez, I Rodriguez del Bosque International Journal of Bank Marketing 27 (6), 467-485, 2009	177*	2009
The acceptance of halal food in non-Muslim countries: Effects of religious identity, national identification, consumer ethnocentrism and consumer cosmopolitanism S Wilkins, MM Butt, F Shams, A Pérez Journal of Islamic Marketing 10 (4), 1308-1331, 2019	176	2019
Customer CSR expectations in the banking industry A Pérez, I Rodríguez del Bosque International Journal of Bank Marketing 32 (3), 223-244, 2014	148	2014
Customer responses to CSR in the Pakistani banking industry Z Khan, D Ferguson, A Pérez International Journal of Bank Marketing 33 (4), 471-493, 2015	140	2015
La imagen de Responsabilidad Social Corporativa en un contexto de crisis económica: El caso del sector financiero en España AP Ruiz, IAR del Bosque Universia Business Review, 14-29, 2012	128	2012
How customer support for corporate social responsibility influences the image of companies: Evidence from the banking industry A Pérez, IR del Bosque Corporate Social Responsibility and Environmental Management 22 (3), 155-168, 2015	125	2015
How customers construct corporate social responsibility images: Testing the moderating role of demographic characteristics A Pérez, IR del Bosque BRQ Business Research Quarterly 18 (2), 127-141, 2015	107	2015
Sustainable development and stakeholder relations management: Exploring sustainability reporting in the hospitality industry from a SD-SRM approach A Pérez, IR del Bosque International Journal of Hospitality Management 42, 174-187, 2014	106	2014

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