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Citations per year
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Cited by
All
Since 2020
Citations
11
11
h-index
1
1
i10-index
1
1
0
6
3
2023
2024
2025
3
6
2
Co-authors
Yany Gregoire
HEC Montreal
Verified email at hec.ca
Sylvain Senecal
HEC Montreal
Verified email at hec.ca
Mathieu Béal
emlyon business school
Verified email at em-lyon.com
Anshu Suri
University College Dublin
Verified email at ucd.ie
Follow
Nguyen Nguyen
PhD Candidate
Verified email at hec.ca
Online consumer behaviours
service marketing
Articles
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Cited by
Year
Is service recovery of equal importance for private vs public complainers?
M Béal, A Suri, N Nguyen, Y Grégoire, S Sénécal
Journal of Business Research 153, 392-400
, 2022
11
2022
Understanding the Patients’ Adoption and Usage of AI Solution in Mental Health: A Scoping Review
N Nguyen, E Labonte-Lemoyne, Y Gregoire, ML Radanielina-Hita, ...
International Conference on Human-Computer Interaction, 671-675
, 2022
2022
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