| Communicating with stakeholders during a crisis: Evaluating message strategies KK Stephens, PC Malone, CM Bailey The Journal of Business Communication (1973) 42 (4), 390-419, 2005 | 370 | 2005 |
| Advice on communicating during organizational change: The content of popular press books LK Lewis, AM Schmisseur, KK Stephens, KE Weir The Journal of Business Communication (1973) 43 (2), 113-137, 2006 | 336 | 2006 |
| If the organizations won't give us information…: The use of multiple new media for crisis technical translation and dialogue KK Stephens, PC Malone Journal of public relations research 21 (2), 229-239, 2009 | 297 | 2009 |
| Global health crises are also information crises: A call to action B Xie, D He, T Mercer, Y Wang, D Wu, KR Fleischmann, Y Zhang, ... Journal of the Association for Information Science and Technology 71 (12 …, 2020 | 239 | 2020 |
| Collective sensemaking around COVID-19: Experiences, concerns, and agendas for our rapidly changing organizational lives KK Stephens, JLS Jahn, S Fox, P Charoensap-Kelly, R Mitra, J Sutton, ... Management communication quarterly 34 (3), 426-457, 2020 | 211 | 2020 |
| Sharing health information and influencing behavioral intentions: The role of health literacy, information overload, and the Internet in the diffusion of healthy heart information B Crook, KK Stephens, AE Pastorek, M Mackert, EE Donovan Health communication 31 (1), 60-71, 2016 | 188 | 2016 |
| The successive use of information and communication technologies at work KK Stephens Communication theory 17 (4), 486-507, 2007 | 185 | 2007 |
| The social influences on electronic multitasking in organizational meetings KK Stephens, J Davis Management Communication Quarterly 23 (1), 63-83, 2009 | 176 | 2009 |
| Organizational communication in emergencies: Using multiple channels and sources to combat noise and capture attention KK Stephens, AK Barrett, MJ Mahometa Human Communication Research 39 (2), 230-251, 2013 | 170 | 2013 |
| It depends on who you're talking to…: Predictors and outcomes of situated measures of organizational identification CR Scott, KK Stephens Western Journal of Communication 73 (4), 370-394, 2009 | 155 | 2009 |
| RU able to meat me: The impact of students’ overly casual email messages to instructors KK Stephens, ML Houser, RL Cowan Communication Education 58 (3), 303-326, 2009 | 148 | 2009 |
| Design simplicity influences patient portal use: the role of aesthetic evaluations for technology acceptance AJ Lazard, I Watkins, MS Mackert, B Xie, KK Stephens, H Shalev Journal of the American Medical Informatics Association 23 (e1), e157-e161, 2016 | 136 | 2016 |
| Reconceptualizing communication overload and building a theoretical foundation KK Stephens, DM Mandhana, JHJ Kim, X Li, EM Glowacki, I Cruz Communication Theory 27 (3), 269-289, 2017 | 122 | 2017 |
| The Reflexivity between ICTs and Business Culture: Applying Hofstede's Theory to Compare Norway and the United States. JO Sørnes, KK Stephens, AS Sætre, LD Browning Informing Science 7, 2004 | 115 | 2004 |
| Information and communication technology sequences and message repetition in interpersonal interaction KK Stephens, SA Rains Communication Research 38 (1), 101-122, 2011 | 111 | 2011 |
| Expanding the reach of health campaigns: community organizations as meta-channels for the dissemination of health information KK Stephens, RN Rimal, JA Flora Journal of health communication 9 (S1), 97-111, 2004 | 106 | 2004 |
| Interactivity in a web conference training context: Effects on trainers and trainees KK Stephens, TP Mottet Communication Education 57 (1), 88-104, 2008 | 96 | 2008 |
| Discrete, sequential, and follow-up use of information and communication technology by experienced ICT users KK Stephens, JO Sørnes, RE Rice, LD Browning, AS Saetre Management Communication Quarterly 22 (2), 197-231, 2008 | 92 | 2008 |
| Multiple conversations during organizational meetings: Development of the multicommunicating scale KK Stephens Management Communication Quarterly 26 (2), 195-223, 2012 | 90 | 2012 |
| Using social media to call for help in Hurricane Harvey: Bonding emotion, culture, and community relationships J Li, KK Stephens, Y Zhu, D Murthy International Journal of Disaster Risk Reduction 38, 101212, 2019 | 84 | 2019 |
Renee CowanAffiliate Assistant Professor of Communication, Queens University CharlotteVerified email at queens.edu