| Measuring information systems service quality: concerns on the use of the SERVQUAL questionnaire TP Van Dyke, LA Kappelman, VR Prybutok MIS quarterly, 195-208, 1997 | 1101 | 1997 |
| A comprehensive model for assessing the quality and productivity of the information systems function: toward a theory for information systems assessment BL Myers, LA Kappelman, VR Prybutok Information Resources Management Journal (IRMJ) 10 (1), 6-26, 1997 | 809 | 1997 |
| Early warning signs of IT project failure: The dominant dozen. LA Kappelman, R McKeeman, L Zhang Information systems management 23 (4), 2006 | 665 | 2006 |
| Cautions on the use of the SERVQUAL measure to assess the quality of information systems services TP Van Dyke, VR Prybutok, LA Kappelman Decision sciences 30 (3), 877-891, 1999 | 428 | 1999 |
| The 2016 SIM IT Issues and Trends Study. LA Kappelman, ML Ephraim, V Johnson, ... MIS Quarterly Executive 16 (1), 47-80, A1-A10, 2017 | 192 | 2017 |
| The 2015 SIM IT Issues and Trends Study R Kappelman, L. A., McLean, E. R., Johnson, V., & Torres MIS Quarterly Executive, 55-83, A1-A10, 2016 | 192* | 2016 |
| The 2014 SIM IT Key Issues and Trends Study LA Kappelman, ML Eph R., V Johnson, N Gerhart MIS Quarterly Executive 13 (4), 237-263; with online Appendix, A1-A6, 2014 | 190 | 2014 |
| The 2018 SIM IT Issues and Trends Study. L Kappelman, R Torres, E McLean, C Maurer, V Johnson, K Kim MIS Quarterly Executive 18 (1), 2019 | 167 | 2019 |
| The respective roles of user participation and user involvement in information system implementation success LA Kappelman, ER McLean Proceedings of ICIS, 1991 | 163 | 1991 |
| Measuring user involvement: A diffusion of innovation perspective LA Kappelman ACM SIGMIS Database: the DATABASE for Advances in Information Systems 26 (2 …, 1995 | 162 | 1995 |
| Key Issues of IT Organizations and Their Leadership: The 2013 SIM IT Trends Study LA Kappelman, ML Ephraim, J Luftman, V Johnson MIS Quarterly Executive 12 (4), 227-240, 2013 | 161 | 2013 |
| Converging end-user and corporate computing LA Kappelman, JP Thompson, ER McLean Communications of the ACM 36 (12), 79-92, 1993 | 142 | 1993 |
| The 2017 SIM IT Issues and Trends Study. L Kappelman, V Johnson, C Maurer, E McLean, R Torres, A David, ... MIS Quarterly Executive 17 (1), 2018 | 121 | 2018 |
| A study of information systems issues, practices, and leadership in Europe L Kappelman, V Johnson, R Torres, C Maurer, E McLean European Journal of Information Systems 28 (1), 26-42, 2019 | 108 | 2019 |
| The enterprise and its architecture: Ontology & challenges LA Kappelman, JA Zachman Journal of Computer Information Systems 53 (4), 87-95, 2013 | 107 | 2013 |
| Enterprise architecture: Charting the territory for academic research L Kappelman, T McGinnis, A Pettite, A Sidorova | 103 | 2008 |
| Microcomputer playfulness: stable or dynamic trait? SE Yager, LA Kappelman, GA Maples, VR Prybutok ACM SIGMIS Database: The DATABASE for Advances in Information Systems 28 (2 …, 1997 | 98 | 1997 |
| Skills for success at different stages of an IT professional's career L Kappelman, MC Jones, V Johnson, ER McLean, K Boonme Communications of the ACM 59 (8), 64-70, 2016 | 94 | 2016 |
| Standard user interface in e‐commerce sites SP Liu, D Tucker, CE Koh, L Kappelman Industrial Management & Data Systems 103 (8), 600-610, 2003 | 89 | 2003 |
| Training, empowerment, and creating a culture for change LA Kappelman, TC Richards Empowerment in organizations 4 (3), 26-29, 1996 | 88 | 1996 |
Victor R. PrybutokUniversity of North TexasVerified email at unt.edu