| Measuring switching costs and the determinants of customer retention in Internet-enabled businesses: A study of the online brokerage industry PY Chen, LM Hitt Information systems research 13 (3), 255-274, 2002 | 1050 | 2002 |
| The impact of online recommendations and consumer feedback on sales PY Chen, S Wu, J Yoon | 783 | 2004 |
| Determinants and outcomes of internet banking adoption M Xue, LM Hitt, P Chen Management science 57 (2), 291-307, 2011 | 368 | 2011 |
| All reviews are not created equal P Chen, S Dhanasobhon, MD Smith Available at SSRN 918083, 2006 | 357* | 2006 |
| Prevalence of osteoporosis in China: a meta-analysis and systematic review P Chen, Z Li, Y Hu BMC public health 16, 1-11, 2016 | 350 | 2016 |
| Behavioral intention formation in knowledge sharing: Examining the roles of KMS quality, KMS self-efficacy, and organizational climate SS Chen, YW Chuang, PY Chen Knowledge-Based Systems 31, 106-118, 2012 | 311 | 2012 |
| Bundling with customer self-selection: A simple approach to bundling low-marginal-cost goods LM Hitt, P Chen Management Science 51 (10), 1481-1493, 2005 | 247 | 2005 |
| Systems and methods for managing tasks P Chen, D Chan, P Chu US Patent App. 15/012,567, 2016 | 235 | 2016 |
| Observations of the Askaryan effect in ice PW Gorham, SW Barwick, JJ Beatty, DZ Besson, WR Binns, C Chen, ... Physical Review Letters 99 (17), 171101, 2007 | 228 | 2007 |
| Observation of Ultrahigh-Energy Cosmic Rays with the ANITA<? format?> Balloon-Borne Radio Interferometer S Hoover, J Nam, PW Gorham, E Grashorn, P Allison, SW Barwick, ... Physical review letters 105 (15), 151101, 2010 | 196 | 2010 |
| The value of multidimensional rating systems: Evidence from a natural experiment and randomized experiments PY Chen, Y Hong, Y Liu Management Science 64 (10), 4629-4647, 2018 | 184 | 2018 |
| Customized bundle pricing for information goods: A nonlinear mixed-integer programming approach S Wu, LM Hitt, P Chen, G Anandalingam Management Science 54 (3), 608-622, 2008 | 177 | 2008 |
| Correlated failures, diversification, and information security risk management P Chen, G Kataria, R Krishnan MIS quarterly, 397-422, 2011 | 175 | 2011 |
| Protein-mimetic peptide nanofibers: Motif design, self-assembly synthesis, and sequence-specific biomedical applications W Zhang, X Yu, Y Li, Z Su, KD Jandt, G Wei Progress in Polymer Science 80, 94-124, 2018 | 173 | 2018 |
| Large quantum-spin-Hall gap in single-layer 1T′ WSe2 P Chen, WW Pai, YH Chan, WL Sun, CZ Xu, DS Lin, MY Chou, ... Nature communications 9 (1), 1-7, 2018 | 166 | 2018 |
| Observation of an Unusual Upward-going Cosmic-ray-like Event in the Third Flight of ANITA PW Gorham, B Rotter, P Allison, O Banerjee, L Batten, JJ Beatty, ... Physical review letters 121 (16), 161102, 2018 | 163 | 2018 |
| Allelism among genes for resistance to soybean mosaic virus in strain‐differential soybean cultivars P Chen, GR Buss, CW Roane, SA Tolin Crop science 31 (2), 305-309, 1991 | 157 | 1991 |
| Can vendors influence switching costs and compatibility in an environment with open standards? PY Chen, C Forman MIS quarterly, 541-562, 2006 | 156 | 2006 |
| Unpacking the privacy paradox: Irrational decision-making within the privacy calculus D Wilson, JS Valacich | 154 | 2012 |
| Open innovation: An empirical study of online contests Y Yang, PY Chen, P Pavlou ICIS 2009 proceedings, 13, 2009 | 140 | 2009 |
Lorin M. HittProfessor of Operations and Information Management, Wharton SchoolVerified email at wharton.upenn.edu