| Moving forward and making a difference: research priorities for the science of service AL Ostrom, MJ Bitner, SW Brown, KA Burkhard, M Goul, V Smith-Daniels, ... Journal of service research 13 (1), 4-36, 2010 | 2400 | 2010 |
| The current state of business intelligence in academia: The arrival of big data B Wixom, T Ariyachandra, D Douglas, M Goul, B Gupta, L Iyer, U Kulkarni, ... Communications of the Association for information Systems 34 (1), 1, 2014 | 307 | 2014 |
| Business intelligence and big data in higher education: Status of a multi-year model curriculum development effort for business school undergraduates, MS graduates, and MBAs B Gupta, M Goul, B Dinter Communications of the Association for Information Systems 36 (1), 23, 2015 | 182 | 2015 |
| Validating expert systems TJ O'Leary, M Goul, KE Moffitt, AE Radwan IEEE Intelligent Systems 5 (03), 51-58, 1990 | 144 | 1990 |
| The current state of business intelligence in academia B Wixom, T Ariyachandra, M Goul, P Gray, U Kulkarni, G Phillips-Wren Communications of the Association for information Systems 29 (1), 16, 2011 | 132 | 2011 |
| The emergence of artificial intelligence as a reference discipline for decision support systems research M Goul, JC Henderson, FM Tonge Decision Sciences 23 (6), 1263-1276, 1992 | 67 | 1992 |
| Service-oriented methodology for systems development M Keith, H Demirkan, M Goul Journal of Management Information Systems 30 (1), 227-260, 2013 | 64 | 2013 |
| Services science journey: foundations, progress, and challenges MJ Bitner, SW Brown, M Goul, S Urban Service science, management and engineering education for the 21st century …, 2008 | 64 | 2008 |
| Managing the enterprise business intelligence app store: Sentiment analysis supported requirements engineering M Goul, O Marjanovic, S Baxley, K Vizecky 2012 45th Hawaii international conference on system sciences, 4168-4177, 2012 | 63 | 2012 |
| The design, development, and validation of a knowledge-based organizational learning support system MJ Hine, M Goul Journal of Management Information Systems 15 (2), 119-152, 1998 | 63 | 1998 |
| Does distance matter? The influence of ICT on bilateral trade flows H Demirkan, M Goul, RJ Kauffman, DM Weber | 59 | 2009 |
| Using a knowledge-based decision support system in strategic planning decisions: an empirical study M Goul, B Shane, FM Tonge Journal of Management Information Systems 2 (4), 70-84, 1986 | 57 | 1986 |
| Autonomic workflow execution in the grid J Nichols, H Demirkan, M Goul IEEE Transactions on Systems, Man, and Cybernetics, Part C (Applications and …, 2006 | 56 | 2006 |
| Enterprise model management and next generation decision support M Goul, K Corral Decision Support Systems 43 (3), 915-932, 2007 | 49 | 2007 |
| Project IPMA: Applying decision support system design principles to building expert‐based systems M Goul, F Tonge Decision Sciences 18 (3), 448-467, 1987 | 47 | 1987 |
| A Reference Model for Sustainable E‐Learning Service Systems: Experiences with the Joint University/Teradata Consortium H Demirkan, M Goul, M Gros Decision Sciences Journal of Innovative Education 8 (1), 151-189, 2010 | 44 | 2010 |
| Towards the Service Oriented Enterprise Vision: Bridging Industry and Academics H Demirkan, M Goul Communications of the Association for Information Systems 18 (26), 546-556, 2006 | 41 | 2006 |
| Requirements for the design of a protocol suite to automate DSS deployment on the World Wide Web: a client/server approach M Goul, A Philippakis, MY Kiang, D Fernandes, R Otondo Decision Support Systems 19 (3), 151-170, 1997 | 40 | 1997 |
| Service level agreement negotiation: A theory-based exploratory study as a starting point for identifying negotiation support system requirements H Demirkan, M Goul, DS Soper Proceedings of the 38th Annual Hawaii International Conference on System …, 2005 | 39 | 2005 |
| An empirical examination of the impact of ICT investments on future levels of institutionalized democracy and foreign direct investment in emerging societies DS Soper, H Demirkan, M Goul, R St Louis Journal of the Association for Information Systems 13 (3), 3, 2012 | 38 | 2012 |